What is Water Damage?
Water damage can come from various events. Water may enter a structure from broken water pipes, leaking water heaters, washing machine overflow, roof leaks, fire-fighting efforts during a fire, sump pump failure, flooding, sewer backups, and many other sources. If the water is from a clean source, such as a broken water pipe, restoration of materials is much more likely. Water damage is also handled in different ways depending on the category.
Categories are terms SERVPRO of San Diego East uses to appropriately mark what processes need to occur during remediation. The categories are classified in three groups. Category 1, 2, and 3.
Category 1: is water damage that is not contaminated. Some examples of category 1 is a pipe bursting, overflowing sinks, or defective appliances, and natural disasters. Toilet water can be considered category 1 if no chemicals are in the water and does not contain human waste.
Category 2: is water damage that carries waste products such as chemical, but does not contain human waste. Some examples are overflowing washing machine, dishwasher leaks from dish waste. Other examples would be water from aquariums or waterbeds.
Category 3: is water damage that is unsanitary it is also known as black water. This water most likely contains human waste. Some examples are sewage back-ups.
Please make sure you call SERVPRO of San Diego East if you have any water damage.
For more information go to: Water Damage