Recent Posts

Santa Ana Winds Fanning Wildfires

11/6/2019 (Permalink)

Firefighter putting out wildfire in California Firefighter putting out wildfire in California.

In the months of October and November most people from the United States are glazing at the trees as the leaves turn auburn and fall to the ground. Some even experience snow fall. Californians have a different experience compared to the rest of the U.S. October and November are known as fire season. 

There are many reasons for this occurrence. But the main one is due to the Santa Ana winds coming from the Great Basin. The Great Basin is made up of parts of Oregon, California, Utah, Wyoming, and most of Nevada. The Santa Ana winds mostly effect Southern California and Norther Baja California, Mexico. The Great Basin pushes are winds that are cool and dry high-pressure winds. The Santa Ana winds are known for fueling the fires occurring in California, only to cause a greater catastrophe.  

Current or Recent Fires: 

Maria Fires: Between Santa Paula and Somis. Affecting 10,800 people and evacuation. 

Hillside Fire: Began in San Bernardino affecting more than 1,300 people. 

46 Fire: Began in Riverside County in Jurupa Valley. Three homes were damaged. 

Easy Fire: Occurred near Simi Valley, 700 firefighters helped contain the fire overnight. 

Getty Fire: Began in Mandeville Canyon, fire spread across 745 acres wide. 

It is important to have a fire exit plan with your family or roommates no matter where you live. Make sure you at least have two ways out of the building or residence. It is also important once the fire exit plan has been executed to find a spot where all parties will meet. 

Is it better to restore or replace property?

10/31/2019 (Permalink)

SERVPRO team getting ready to restore a large commercial job. SERVPRO team getting ready to restore a large commercial job.

Owning a property is such a great asset, you receive fluid money. It’s a great investment for sure – but with every investment there is always a risk. The customs of your tenants are never certain or even tragedy hitting your property such as: storms, sinks leaking, toilets leaking, bathtubs or showers spilling, pipes breaking, water leaking, fire, deaths, the list goes on. When tragedy strikes you can’t afford to close your property especially when tenants are relying on you to keep your property open. 

For many years the water & fire damage industry had taken a long time to get jobs done. Which was not efficient in resources and time. SERVPRO of San Diego East differs from most water and fire damage cleaning services because we believe restoring is key. Here are major differences between restoring and replacing. 


  • Quick 
  • Saves property 
  • Lowers loss costs and LAE 
  • Provides help in customers time of need 


  • Slow 
  • High loss cost and LAE 
  • Increase insurance rates 
  • Customer may not like new replacement 

Restoring is quick and lowers cost  - making your property available quickly “Like it never even happened.”

What do you do when water strikes?

10/28/2019 (Permalink)

Water leaking though a ceiling Water leaking though a ceiling.

Water damage happens in many forms. It comes in through floods, tremendous amounts of rain, and even the unfortunate circumstance - through toilets or sinks. Regardless of how the waterflow comes in the situations are similar in our human reaction. There's lots of water left on the floor, you are heightened with stress, you can’t think straight, you have millions of thoughts crossing your mind. You’ve heard about these situations before. It’s happened to your neighbors, family and friends. But you never thought it would actually happen to you. So what do you do when the water strikes? You strike back. Here are some steps to take to when water damage has entered your property.

  • Wear the proper equipment, (have rubber boots and gloves)
  • Shut off the water supply to your home
  • Water and electricity don’t mix, don’t forget to shut off the electric supply as well
  • Unplug all of your electronics and move them away from the effected area
  • Lay down towels to soak up water from spreading
  • Call SERVPRO of San Diego East to restore the damage and dry up the area completely and thoroughly 

Remember to call your insurance agent. DIY is in right now, but it’s important not to practice this when water damage has happened. SERVPRO of San Diego East uses specific drying equipment that will dry water completely. This is to avoid water from spreading into walls and creating mold.

San Diego, CA 1858 Hurricane

10/24/2019 (Permalink)

Satellite view of hurricane near Mexico and California Satellite view of hurricane in Mexico going north into California.

Tourists, travelers, and even locals are not typically threatened by hurricane worries. Why would they? There hasn’t been a hurricane since Tuesday October 2nd, 1858 – that was more than 160 years ago. The last time San Diego, CA ever worried about a hurricane the population was 4,325. And the Civil War had not yet come. 

The possibilities of a hurricane occurring in San Diego, CA are truly very slim – but not impossible. The ocean water has been increasing in temperatures since 1977 due to the water from Baja California shifting north into the San Ysidro, CA and San Diego, CA water masses. Although hurricanes are slim in southern California – the loss in damages would be very high because of the current population and temperature rises of the water. 

In 1858 three ships were damaged, many rooftops were torn from homes. This is why it is important to know what to do before, during, and after a hurricane. 

The Office of Disaster Preparedness and Emergency Management provides great detail in what to do in order a hurricane strike.  

Travelers here are some Tips on Controlling your Fire

10/21/2019 (Permalink)

Wildfire in the forest Wildfire in the forest

California is a major tourist spot, people from all over the world travel here. There are multiple beaches to sunbathe at, deserts to explore, mountains to climb, and forests to hike through. Some of our greatest attractions are Yosemite National Park, Sequoia National Park, and Redwood Forests, these are all forests and beautiful sceneries to see - but they are also the primary fuel to a fire. 

Fire is a very messy and dangerous spark that causes both the natural and manmade environments to combust. There are different types of wildfires, some examples are: grass fires, brush fires, hill fires, and forest fires. The worst wildfires are forest fires due to large amounts of trees being used as fuel. The major cause of forest fires in the United States comes from us - 80% are caused by human activities. A wildfire can occur rapidly it can go up to 6.7mph for a forest fire and 14mph for a grass fire.

Fortunately we can take preventative measures to avoid wildfires. Always make sure you are careful with fires and always keep your eyes on the fire. Here are some great tips to avoid both major and minor wildfires.


  • Only start campfires in an appropriate pit making sure there is no vegetation 
  • Make sure the fire is surrounded by stones
  • Never play with matches or lighters
  • If you need to go somewhere put out your fire, making sure your fire is completely out before leaving
  • Remove combustibles from the area such as: firewood, yard waste, barbecue grills, fuel cans, etc
  • Drench your campfire with water and smother in dirt
  • Don’t start fires on windy days, if so take extreme precautions to put it out
  • If you are smoking dispose your cigarette butts in containers
  • Avoid starting fire during the highest temperatures of the year

These are a few tips and always remember the best person to avoid a wildfire is you. Once you have spotted or caused a wildfire make sure to contact your local fire station ASAP. It is better to let them know as soon as possible instead of waiting until the fire gets out of control.

SERVPRO Franchise Professionals Restoring Role in September 11, 2001

10/14/2019 (Permalink)

September 11 attack on the pentagon September 11 attack on The Pentagon.

Did you know that SERVPRO Franchise Professionals played a huge role in cleanup and restoration of the September 11, 2001 attacks at the Pentagon?

On September 11, 2001 the hijacking of American Airlines Flight 77 hit the Pentagon damaging the first floor and the parking lot. There were many losses and emotions that day – SERVPRO Franchise Professionals was asked to help clean and restore the first floor. Within 90 days SERVPRO was able to complete the restoration process that involved dried 300,000 square feet of water and fire damage.

SERVPRO has been around for more than 50 years and has been marked “To be the premier cleaning and restoration company in the world.” SERVPRO San Diego East is proud to be part of the SERVPRO Franchise Professionals family. SERVPRO San Diego East is thrilled to continue this legacy for our business.

Hurricanes, cyclones and typhoons?

8/26/2019 (Permalink)

A radar image of Hurricane Dorian Dorian, is set to be the first hurricane to hit the east coast this year.

Through out our life time we may have heard these three names for storms. Hurricanes, cyclones, typhoons and tropical storms. So what is the difference between all these? 

Well here is a quick guide:

Hurricanes are tropical storms that form over the North Atlantic Ocean and Northeast Pacific.

Cyclones are formed over the South Pacific and Indian Ocean.

Typhoons are formed over the Northwest Pacific Ocean.

Tropical Storms a localized, very intense low-pressure wind system, forming over tropical oceans and with winds of hurricane force.

So which would you be most likely to come in contact with in your area? Well for starters you can rest assured that a hurricane will almost never hit the west coast because of the cold water in the Pacific Coast! But remember, regardless of the storm, SERVPRO is ready to handle any situation! 

Storm Disaster Recovery Team

8/19/2019 (Permalink)

Crew Chiefs getting their technicians ready for the day Two Crew Chiefs preparing their technicians for the day, this is one of the multiple storm teams ready to respond around the United States.

Did you know SERVPRO has a team specified for large scale disasters? 

Hurricanes, blizzards, wildfires and floods are just some of the types of things our Disaster Recovery Teams are built for. Here is a quick list of times are teams have been assembled! 

  • 2017 California wildfires
  • 2017 Hurricane Irma
  • 2017 Hurricane Harvey
  • 2016 Hurricane Matthew
  • 2015 Carolina floods
  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina/Wilma/Rita

The SERVPRO Disaster Recovery Team is composed of the best of the best when it comes to restoration and mitigation experts. The specialists are hand picked, prequalified and positioned throughout the United States to handle any size disaster.

 If you know of a disaster near you, be sure to call SERVPRO of San Diego East (619) 280-2377!

Fire Clean Up Process

8/19/2019 (Permalink)

The Production Manager cleaning soot after a kitchen fire. The Production Manager wiping up soot, with SERVPRO Orange after a large kitchen fire!

Here at SERVPRO of San Diego East, we have a very special process when it comes clean up, post fires.

There are usually three main factors when it comes to cleaning after a fire, the first being the soot that is left behind. The second the smell of whatever burned during the fire. The third being the items lost during the fire.

Soot is a black powdery substance that is left on walls and ceilings, and at times can be cumbersome to remove. 

There is almost always a smell left behind due the fire at times. Luckily SERVPRO has its very own cleaning solvents that are made just for these two things!   

Our SERVPRO Technicians have some of the best attention to detail and are able to clean like no other, so you can always trust that SERVPRO of San Diego East will properly clean your house or kitchen after a fire!

What To Do Until Help Arrives

8/19/2019 (Permalink)

A flooded kitchen after a large water loss. This kitchen and dining room has over 24 inches of water.

Over flowing toilet, sink back up, dish washer leak, broken line in refrigerator...the list can go on, but all these are probable causes for a water loss in your home or property. 

You have called your local SERVPRO and are now waiting for them to arrive, but what do you do until then?

SERVPRO of San Diego East has a very important rule we follow called the "1-4-8 Policy."  

Which is to contact the property owner within 1 hour of the First Notice of Loss, be on site within 4 hours, and contact the Insurance Carrier within 8 hours.

For some that may be too little time depending on the loss, so what should you do until then? 

The first thing we recommend at SERVPRO of San Diego East, is turn off the water to your home or property.

Next we would always recommend to store all valuables in safe places, as to not get them damaged in water. 

Moving furniture around is always important as well!

Once SERVPRO of San Diego East arrives we can take care of the rest!