Recent Posts

Hurricanes, cyclones and typhoons?

8/26/2019 (Permalink)

A radar image of Hurricane Dorian Dorian, is set to be the first hurricane to hit the east coast this year.

Through out our life time we may have heard these three names for storms. Hurricanes, cyclones, typhoons and tropical storms. So what is the difference between all these? 

Well here is a quick guide:

Hurricanes are tropical storms that form over the North Atlantic Ocean and Northeast Pacific.

Cyclones are formed over the South Pacific and Indian Ocean.

Typhoons are formed over the Northwest Pacific Ocean.

Tropical Storms a localized, very intense low-pressure wind system, forming over tropical oceans and with winds of hurricane force.

So which would you be most likely to come in contact with in your area? Well for starters you can rest assured that a hurricane will almost never hit the west coast because of the cold water in the Pacific Coast! But remember, regardless of the storm, SERVPRO is ready to handle any situation! 

Storm Disaster Recovery Team

8/19/2019 (Permalink)

Crew Chiefs getting their technicians ready for the day Two Crew Chiefs preparing their technicians for the day, this is one of the multiple storm teams ready to respond around the United States.

Did you know SERVPRO has a team specified for large scale disasters? 

Hurricanes, blizzards, wildfires and floods are just some of the types of things our Disaster Recovery Teams are built for. Here is a quick list of times are teams have been assembled! 

  • 2017 California wildfires
  • 2017 Hurricane Irma
  • 2017 Hurricane Harvey
  • 2016 Hurricane Matthew
  • 2015 Carolina floods
  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina/Wilma/Rita

The SERVPRO Disaster Recovery Team is composed of the best of the best when it comes to restoration and mitigation experts. The specialists are hand picked, prequalified and positioned throughout the United States to handle any size disaster.

 If you know of a disaster near you, be sure to call SERVPRO of San Diego East (619) 280-2377!

Fire Clean Up Process

8/19/2019 (Permalink)

The Production Manager cleaning soot after a kitchen fire. The Production Manager wiping up soot, with SERVPRO Orange after a large kitchen fire!

Here at SERVPRO of San Diego East, we have a very special process when it comes clean up, post fires.

There are usually three main factors when it comes to cleaning after a fire, the first being the soot that is left behind. The second the smell of whatever burned during the fire. The third being the items lost during the fire.

Soot is a black powdery substance that is left on walls and ceilings, and at times can be cumbersome to remove. 

There is almost always a smell left behind due the fire at times. Luckily SERVPRO has its very own cleaning solvents that are made just for these two things!   

Our SERVPRO Technicians have some of the best attention to detail and are able to clean like no other, so you can always trust that SERVPRO of San Diego East will properly clean your house or kitchen after a fire!

What To Do Until Help Arrives

8/19/2019 (Permalink)

A flooded kitchen after a large water loss. This kitchen and dining room has over 24 inches of water.

Over flowing toilet, sink back up, dish washer leak, broken line in refrigerator...the list can go on, but all these are probable causes for a water loss in your home or property. 

You have called your local SERVPRO and are now waiting for them to arrive, but what do you do until then?

SERVPRO of San Diego East has a very important rule we follow called the "1-4-8 Policy."  

Which is to contact the property owner within 1 hour of the First Notice of Loss, be on site within 4 hours, and contact the Insurance Carrier within 8 hours.

For some that may be too little time depending on the loss, so what should you do until then? 

The first thing we recommend at SERVPRO of San Diego East, is turn off the water to your home or property.

Next we would always recommend to store all valuables in safe places, as to not get them damaged in water. 

Moving furniture around is always important as well!

Once SERVPRO of San Diego East arrives we can take care of the rest!

SERVPRO vs Graffiti

8/12/2019 (Permalink)

San Diego Graffiti. One of the many graffiti pieces around San Diego.

As some of our clients and customers may know SERVPRO of San Diego East is in an area that used to be known for its gang activity, which at times can lead to graffiti and vandalism. 

As annoying and cumbersome graffiti and vandalism can be, SERVPRO of San Diego East has a solution that can clean that graffiti up! 

We offer the following services:

Almost all the products we use are certified SERVPRO solutions that we trust and are created in our cooperate offices in Tennessee!

And remember, you can always trust one of our SERVPRO of San Diego East technicians to give you the best service we can offer! 

Large Kitchen Loss

8/12/2019 (Permalink)

Our Senior Technician clearing debris. Our Senior Technician, removing the wet layers of flooring.

This particular customer had a very large water loss in her kitchen. She had custom fitted refrigerator, which cost upwards of $5,000. The refrigerator had a slow hose leak, which was not noticed for awhile. 

She noticed that her tile floors around the refrigerator and dish washer where wet. She would mop it up, only to notice that a few days later it was wet again.    

Our SERVPRO of San Diego East technicians located the leak and where able to locate the cause of loss. Our team had to call in the original company that installed the refrigerator, and our now working towards the demolition of the kitchen. 

The water permeated 3 layers of flooring: Tile and grout, wood flooring under the tile, and the cement under the wood flooring. 

We are currently working to get the kitchen dry and make it look "Like it never even happened."

Fire Preparation

8/12/2019 (Permalink)

Mountains in San Diego on fire. The eastern mountains in San Diego on fire during the 2003 brush fire.

In 2003 San Diego experienced one of the worst fires in its cities history and the third largest in California's history. 

Over 273,246 acres burned with 2,232 homes lost, 22 commercial buildings, and 15 unfortunate fatalities, the total amount for the loss was an estimated $1.333 billion.

Many SERVPRO franchises rallied together in order to get home and property owners back into their houses as soon as possible. 

So how would you properly prepare for a large brush or forest fire? What do you bring with you? What do you leave behind? Unlike water, fire leaves nothing but ashes and dust, so the amount of damage can be catastrophic. 

Here are 10 things SERVPRO of San Diego East thinks you'll need!

  • Pets
  • Identification for the family
  • Cash and credit
  • Important Documents 
  • Keys
  • Medication and Medicine
  • Hygiene Supplies 
  • Electronics
  • Keepsake items, such as pictures

Reviews and Feedback

8/12/2019 (Permalink)

Happy homeowners looking on as SERVPRO arrives to help. Never forget, no matter how big or small the damage is, we want to make it "Like it never even happened!"

As you may SERVPRO of San Diego East is under new ownership! Our hope is to serve our surrounding community and build a lasting relationship with our clients and customers. That means we want to have honest reviews and feedback. This helps us grow as a team and improve our services.

Here are the 3 way you can leave us your review.

Facebook: https://www.facebook.com/SERVPRO619

-You can head to the “Reviews” section of our Facebook page, and leave your review there, and don’t forget to like us on Facebook and follow us on Instagram, (@SERVPRO_sandiego) to stay updated on what is going on in our surrounding community and what our team is up to.

Yelp: https://www.yelp.com/biz/SERVPRO-of-san-diego-san-diego

-Yelp requires stars ranging from 1-5 and a brief assessment of how we did! This is where you can leave your feedback for how we can improve as a team for other “yelpers” to see.

Google: SERVPRO of San Diego East

-Google is the leading search engine in the world, if you go to google.com and search for SERVPRO of San Diego East  in the bar,  you will see multiple SERVPRO franchises in San Diego, be sure to click on the correct SERVPRO! (SERVPRO of San Diego East) You can then leave a review with a star review ranging from 1-5.

Thank you so much for your honesty and it was a pleasure working with you!

Our promise to you.

8/8/2019 (Permalink)

Technicians showing home owners the cause of loss. Our Technicians are all trained to be able to handle any loss!

We know first hand the confusion and the frustration that can come when you feel out of the loop on a project going on in your home or property.

That's why SERVPRO of San Diego East wants to make you a promise that we want to try our hardest to keep.

We want you to know what's going on. Our goal is to ensure you, as our customer feel honored and respected through the remediation and mitigation process. 

Our goal is to keep you as updated as possible to ensure that you have no doubts as to whether the job will be done correctly or not. We want to make sure we develop a healthy and honest relationship, so you can trust us through the process.

Storm Damage

8/7/2019 (Permalink)

Ocean Beach pier after a large storm! The after math of storm waves crashing into Ocean Beach Pier.

San Diego is known for its beautiful homes on the ocean and its beautiful beach communities. Those homes and communities, at times, can be the most peaceful and restful places. 

A few years ago a large storm hit San Diego and greatly affected its beach homes and communities! 

Many homes where flooded and many personal belongings where lost due to water damage. 

Multiple SERVPRO franchises rallied together to be able to provide the home owners and property owners the proper remediation. The damage was extensive but SERVPRO's franchise where able to make it look "Like it never even happened!" 

Remember, to have SERVPRO of San Diego East on speed dial, so we are able to remove and restore any storm damage. We never wish any damage on any of our customers, but if there is...you know who to call!