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Fire & Water - Cleanup & Restoration

Archived Blog Posts

San Diego Rain Storms

11/9/2020 (Permalink)

rain drops San Diego winters are rainy days.

Last Years San Diego Storms

For many, many years San Diego, CA did not have much rain. As of 2018 rain has become a more frequent visitor, and as of 2019 Southern California is no longer considered drought territory. San Diego, CA is expected to have rain storms starting in the month of November. Last year many property and residential owners were unprepared for the damages rain storms bring. Many people’s homes were minimally flooded, rain came through the roofs of their homes, and other unknown leakage became apparent after the rain storm.

Prepare For The Rain

It is sometimes difficult to prepare for a rainstorm because most likely during a rain storm is when commercial and residential owners find out they are having water leaks. The team at SERVPRO of San Diego East highly suggests when rain leaks into your home it is best to call a remediation company immediately, this will ensure low cost. If you had water leaks from last years rain make sure that issue has been fixed before the rainy season begins. The cost to update your home may be expensive, but the money invested does not compare to the cost of water damage repairs.

How Can SERVPRO of San Diego East Help

If water damage occurs know that remediation companies will help restore your home or commercial property. Depending on the situation remediation companies will use an array of equipment to properly retract the issues caused by the rain. If parts of your home or business have been severely soaked there will be extended steps that will need to take place such as reconstruction. Reconstruction is rebuilding parts of the infrastructure that no longer has strength - many times this is drywall.

Make sure to call a remediation company immediately once water damage is present.

Wildfires in San Diego County

10/27/2020 (Permalink)

wildfire Wildfire in Southern California.

For the past couple months San Diego County has been hit with wildfires. Thankfully many first-responders have handled the heavy lifting. Putting out wildfires is extraneous work and requires a lot of monitoring and decision making.

First, firefighters assess the fire in order to determine how the it should be put out. Many factors play into this such as: the intensity, spread, and cause of the wildfire. Sometimes it is even decided to let the wildfire die out on its own. And of course in situations where people may be harmed immediate action will take place.

Firefighters use a tactic called “firebreak,” this method is used to stop wildfires naturally. A “firebreak” is land surrounding the wildfire that has been stripped of its fuel (trees, grass, etc.) from aiding the progression of a fire.

Sometimes firefighters don’t have a choice but to manually put out fires. The main method used is pouring fire retardant from a helicopter. Fire retardant is poured by helicopters to slow or weaken the fire. Once fire retardant has been used, helicopters will also pour water to ultimately put the fire out.

Click here to learn more about wildfires.

COVID Cleaning for Commercial Properties

9/14/2020 (Permalink)

SERVPRO technician sanitizing commercial property SERVPRO San Diego East technician sanitizing commercial property.

Many people are hesitant to go into commercial buildings due to being around people who may have been exposed to COVID-19. With this, SERVPRO of San Diego East is part of Certified: SERVPRO Cleaned developed by SERVPRO headquarters. Certified: SERVPRO Cleaned is a method meant to rid of viral pathogens. This is a "3 C" step by step program we provide for businesses: Consult, Clean, and Certify. When a commercial business has gone through our program they receive a decal sticker on their window to show their customers they are in a disinfected area.

Consult

The first step of the C’s is to Consult. Consulting will determine the level of disinfecting needed for the building. Other forms of cleaning customization we consider are the size of the building, how many people are actively in the building, and the nature of the business. For example a warehouse cleaning program will look significantly different than that of a restaurant or shopping center.

Clean

The second step is Clean. The cleaning process will take measures such as: People, Process, and Product. Our technicians are prepared and equipped to not breathe the air in your facility along with spreading any pathogens. SERVPRO of San Diego East technicians have been trained to dispose of their PPE appropriately. Based on the level of contamination we may be required to perform various cleanings; this will ensure confirmed COVID-19 pathogens have been exterminated. All SERVPRO franchises are using the CDC certified products to disinfect and clean viral pathogens.

Certify

The third and final step is to Certify. In order for your customers to feel safe in your building we will put a sticker decal that shows the cleaning and sanitization process that was taken at your business.

Create a safe environment and give your customers one less thing to think about. Give us a call at (619) 280-2377 to go through our 3 C’s Certified: SERVPRO Cleaned program.

How are we keeping you safe during COVID-19?

8/6/2020 (Permalink)

yellow suit covid Our employee disinfecting a motel during COVID-19.

SERVPRO of San Diego East is not only upholding CDC recommendations, but as well as upholding our family franchise standards. We are making sure to keep our equipment cleaned, and daily check the health of our employees. Since SERVPRO of San Diego East is a company that services residents and commercial businesses it is important for us to place high standard measures in order to keep our customers safe.

Typically the most frequently used equipment is the air scrubber and the dehumidifier. The equipment is brought into a home or commercial property during a water or fire loss. We are making sure to clean and disinfect every equipment before leaving our facilities as well as before entering back into our facilities. We know how important it is for our customers to make sure everything we bring into their properties is disinfected.

Another way we are making sure to keep our customers safe is by checking in daily with our employees. Every morning we are taking the temperature of our employees to make sure they are not sick. We are asking our employees who are under the weather to not come into work. We highly encourage our employees who are not feeling well to take a test before coming back to work. Regardless we are pleased to say that so far none of our employees have had COVID-19 and are remaining safe distances.

SERVPRO of San Diego East is happy to serve you in this time and are glad and blessed to still be serving the community of San Diego. For enquiries please call (619) 280-2377.

Mitigation and Containment at Jersey Mikes

8/6/2020 (Permalink)

tech samson Our Tech, Samson, prepping for some demo!

When this Jersey Mike's began to see water pour in from their neighboring business. They knew exactly who to call. 

The dentist next door had a fire sprinkler go off for an hour before anyone noticed, and by then it was too late!

Upon arrival, our technicians began to calm the employees and the owner of the Jersey Mike's and explain to them what was going to proceed. Jersey Mike's has endured a water leak had occurred; the drying process needed to occur immediately before further damage.

Within a few hours a large percentage of the damage was mitigated, and our technicians began the process known as containment. They started by ensuring that all chairs and tables where covered, so no unwanted debris would be found laying around.

SERVPRO of San Diego East was there just in time so no further damage was caused and now the Jersey Mikes and jump back into business! 

Things to consider if you own a commercial property and need water restoration services

7/6/2020 (Permalink)

standing water Flood or standing water caused by a natural disaster. Image captured by Jonathan Ford.

There are many reasons you might be calling a water remediation company. It might be because of a flood, heavy rain, broken pipes, or possibly water from putting out a fire. These are some scenarios that may occur and you should really consider dialing a water restoration company like SERVPRO of San Diego East immediately. But of course there are some things you should consider way before a water damage has occurred at your commercial establishment.

Water Loss Levels 

Here are some things to consider in order to find the right remediation company. First determine the levels of water damage that has occurred at your property. Is the water level inches above the ground? Have you spotted mold? Has the water been present at your property for more than 4 hours? If you answered yes to more than two questions you should consider hiring a restoration company that handles both reconstruction and water extraction.

How much time do you have to lose?

Other factors to consider is time. Not many business owners can afford to have their businesses shut down for an extensive amount of time. It is important to call a remediation company that has a reputation for getting projects completed quickly and correctly. It will also be beneficial to speak to the project manager of your timeline, this way they are able to prioritize your property. You may also want to ask for an estimated timeline that highlights milestones of the main processes being made to your commercial property. Having a timeline will help you better prepare and position yourself for a “Grand Opening.”

Who is your commercial insurance?

A major factor that will heavily influence the decision is the type of property insurance you have. It’s important to know what damages your insurance company covers and what remediation companies they recommend. Insurance companies typically have the best idea in who to hire for a job. Insurance representatives have worked with many remediation companies and have a good idea on which ones will provide the best services.

Standing water will destroy your structure

Even though it is great to be prepared and have a list of companies to call during an emergency; know that having water rested on your property can lead to severe structure damage. It is highly recommend to have the water your property has consumed extracted immediately. If you are not pleased with the initial company you can then hire another one. 

If you are locally in San Diego, CA we provide remediation services in and around neighborhoods such as: Santee, Grossmont, San CarlosDel Cerro, Allied Gardens, Grantville, College West, College East, Lake Murray. Make sure to call SERVPRO of San Diego East for your next remediation loss. Call us at (619) 280-2377.

Vinyl Flooring Water Damage San Diego

6/2/2020 (Permalink)

warped laminate from flooding This is the damage water causes to vinyl flooring if overlooked.

Many homes have vinyl flooring, which are great for resisting water. Vinyl flooring is not completely free of water damage, if the water saturates the vinyl for an extended amount of time it will be ruined and must be replaced. 

Vinyl is not free of mold. It is necessary for vinyl to be dried by fans and dehumidifiers when water has been present for an extensive amount of time. When vinyl flooring has dried many cracks may have formed, this is due to the high temperature from the equipment. When vinyl flooring has been cracked it is best to throw it away and completely remediate the flooring.

The most common causes of vinyl flooring are:

  • Laying vinyl on wet concrete slab not thoroughly cured
  • Moisture from ground water
  • Dishwasher leaks
  • Washing machine overflows
  • Toilet back up or plumbing failure
  • Flooding, mold, mildew and bacteria
  • Excessive moisture in crawlspace

Before you completely renovate your home make sure to call a remediation company, many times people are unaware that many aspects of their home are salvageable. 

Odor Removal San Diego

5/24/2020 (Permalink)

cigarettes in ash trays Cigarette smells are some of the most harmful odors.

What is odor removal?

Odor can be caused by many things such as: pet urine, cigarette smells, leftover food, old carpet, the list goes on and on. Odor removal is exactly what it sounds - eliminating foul odors in your home or property. 

Before deodorization you can expect a technician to inspect your home. Technicians are trained to properly identify and locate odors. This is to ensure foul smells are completely removed. A deodorizer is then used to eliminate the smell, it is meant to neutralize the smell.

Smells are typically heightened in humidity. If you have the slightest odor in your home you will most likely identify it during rain showers. High temperatures aid in penetrating smells into surfaces. This is why we recommend having a cool home if you are smelling bad odors.

Some of the most common causes of odor are:

  • Fire or smoke losses
  • Mildew damaged caused by a flood or water loss
  • Pet or wildlife waste
  • Smoke or cigarette stains
  • Spoiled food
  • Air duct contamination
  • Biohazard

When you have identified odor make sure to schedule a deodorization as soon as possible. Odors are also great indicators of other issues within a home. Contact your nearest remediation or cleaning company for an estimate or suggestions.

To learn more about our processes visit our Odor Removal and Deodorization page.

Five Reasons To Get A Mold Inspection

5/13/2020 (Permalink)

technician inspecting mold Moisture reading to determine humidity within walls.

Mold Inspection vs. General Home Inspection

1. A General Home Inspection is NOT a Mold Inspection

Most general home inspectors are not mold experts, some even avoid mold inspections. Home inspectors have a vast knowledge. But if you have mold in your home a general inspection will not be able to determine the presence of mold.

2. Mold Inspection is Also Moisture Reading

A mold inspection is a good indicator of moisture infiltration within your home. Moisture can be assessed by mold specific tools such as a moisture meter. A moisture meter is placed on the walls of a home to test the humidity of possible water leaks. Water leaks are great indicators of mold soon to be discovered.

3. Mold Remediation and Water Damage Can be Very Expensive

You don’t want to start off paying thousands of dollars on a home you just bought. This is something the property manager should take care of before you purchase a home. Paying for a mold inspection may save you thousands and thousands of dollars. Unfortunately many home insurance companies do not include mold as part of their protection package.

4. Mold can be Undetected by the Human Eye

Not all mold is visible to the human eye. This is why it is important to have mold specific tools to assess the presence of mold. Mold can also be hidden behind walls, and will only be visible when things get out of control.

5. Exposure to Mold may cause health problems

Lastly, mold may cause health effects. Making it all the more important to have a mold inspection.

Make sure to call your local mold inspector before purchasing a home. SERVPRO of San Diego East is open 24/7 ready to serve. Make sure to call (619) 280-2398 if you need assistance.

What if I can’t afford reconstruction right now?

5/7/2020 (Permalink)

technicians preparing for reconstruction Technicians preparing for reconstruction.

What is reconstruction?

Reconstruction is the final step to the remediation process. Reconstruction can be the replacement of drywall, installation of new carpet and sometimes can be the reconstruction of complete rooms in a home or property.

Do I need reconstruction?

Without reconstruction your home or property will have the infrastructure exposed. This can be a safety hazard for small children or if you have guests over. There is also a risk that environmental climate, dust, or small creatures such as termites can weaken the wood or the makeup of your property.  

What to do if I can’t afford reconstruction right now?

You are not required to have reconstruction in your home; although it is highly recommended. Most remediation companies will have you sign a liability form. The liability form is to protect the remediation company because in some cases due to the lack of reconstruction losses may occur. In some cases if you paying out of pocket there are remediation companies that will allow you to create a payment plan; before you sign a liability form speak with the production or office manager first. 

We highly recommend completely reconstruction as this will avoid further damage to your home. Call SERVPRO of San Diego East at (619) 280-2398.

What are my storage options during a property loss?

5/5/2020 (Permalink)

items being put in Mi-Box Items being stored in Mi-Box.

If you have recently endured extensive water or fire loss you may have noticed your items being stored in order to remediate your property. This is not the case for every scenario, move-outs are only necessary if a property has undergone large losses. You have multiple options to choose from: Mi-box, personal property storage, or the remediation company’s warehouse.

Warehouse:

The option of storing your items at the remediation company’s warehouse is a great option if you have limited space at your property, typically this would be a property such as an apartment, condo, or shared business space. The con of storing your items in a warehouse is that you won’t have access to all of your belongings until the remediation process is complete. 

Mi-Box:

Mi-Box is a mobile storage unit. This is a great option if you have limited space at your property. With Mi-Box you have the option to keep the storage unit at your home, stationed in your parking space. The other option is to keep the storage unit at the remediation company’s property. 

Personal location:

Typically most people will choose this option of keeping their personal belongings at their property. This is a great option if you have an empty garage or a storage unit located at your property. The con will be that the spaces used

Remediation companies like SERVPRO of San Diego East are ready to help in even the smallest details.

What is a contents manipulation?

4/27/2020 (Permalink)

SERVPRO of San Diego East crew lifting heavy furniture Production crew loading heavy items.

A content manipulation is either packing or moving back your items after a major loss such as water or fire damage in order to quicken the remediation process.

A pack-out is the moving of customer’s contents to a secured storage location. Here at SERVPRO of San Diego East we have multiple storage options: one being at our warehouse located at 6344 Riverdale St, San Diego, CA, the other is storing with mi-box either at our location or at the customer’s residence, and finally we have the option of storing items in the customer’s garage.

There are certain items that we do not pack-out; these tend to be high value items such as jewelry, family heirlooms, or other items requested by the homeowner. We do not pack-out liquids due to the possibility of spills.

Once remediation is complete we then pack-back your items to their original spots. 

Here is a video that goes into depth of the pack-out process.

SERVPRO of San Diego East is open 24/7 ready to serve. Make sure to call (619) 280-2398 if you need assistance.

Steps We Are Taking to Reduce Risk

4/23/2020 (Permalink)

crew member wearing face mask Crew member staying safe wearing a face mask.

It is important to us that our customers know the steps SERVPRO of San Diego East is taking to reduce the risk of team member exposure to the virus.  These precautionary steps we have taken as a company include:

  • All tools and equipment coming into your property have been cleaned and disinfected.
  • All workers wear personal protective equipment to protect themselves while performing work.
  • We’ve all been provided with training to safely work in contaminated environments.
  • We’ve all been provided with training to identify coronavirus symptoms and carefully monitor ourselves and our co-workers.
  • We have stringent safety and health policies and procedures; and we continually strive to follow and improve our safe work practices.

Overall, we are taking the appropriate measures to ensure we don’t cross contaminate our customers, our co-workers, or our families.  We cannot make any guarantees that the virus could not enter your property, but we can tell you that we have taken every possible measure to protect customers and team members alike.

Whether it is a water loss, fire damage, or a cleaning request, please know that SERVPRO of San Diego East is still here for the entire San Diego East community 24 hours a day, 7 days a week.

What is a Containment During A Water or Fire Damage?

4/21/2020 (Permalink)

A containment setup under the stairs An example of what a containment looks like.

Mitigation companies such as SERVPRO of San Diego East often put containments to control the air quality when mold is present. Other times it is built to contain dust from demolition so it doesn’t enter the rest of the home or property. 

Production technicians build the containments, they measure the air or drywall to ensure the space of is accurate for testing. You are allowed to enter the containments, but we highly suggest no one aside from the specialist enter as they wear suits to avoid health issues.

Containments are made from thick plastic, professional tape, and zippers. The material used is very sturdy and is CDC approved - so you don’t have to worry about substances going into the main area. 

SERVPRO of San Diego East is a company with expertise in water damage and fire damage. If you are looking for an emergency restoration company in San Diego make sure to call (619) 280-2398 we are open 24 hours 7 days a week. We handle all types of emergencies such as: flood damage and restoration, water extraction, rain storms, groundwater, and fire damage repairs.

Carpet Cleaning, During Water Damage - SERVPRO San Diego East

4/20/2020 (Permalink)

baby stepping on carpet Stepping on a carpet should always feel this good.

When you think of carpet cleaning you may not think of it as an emergency, unless you own expensive carpet or a rug. SERVPRO of San Diego East provides services such as carpet and/or rug cleaning. Our technicians specialize in carpet cleaning and have been taught by some of the best carpet cleaners in our industry. 

What to Expect When Getting Your Carpet Cleaned

There are many different ways to clean carpet; it is dependent on the material the carpet or rug is made of. The fibers are the first thing a technician is going to look at. Make sure to tell your technician which category your carpet is made of: natural fibers, protein fibers, man-made, common synthetic fibers or synthetic fibers. If you are unaware you can look at the list below. This will ensure you get customized carpet cleaning that will lead to better results.

Another thing to expect is the amount of time it takes to have the carpet completely dry. You can expect your carpet to be dry within 6-10 hours. It is best to avoid that area until completely dry.

Natural Fibers: Cotton, Sisal, Jute, Linen

Protein Fibers:Wool, Silk 

Man-Made: Rayon, Acetate 

Synthetic Fibers: Wet Spinning,Dry Spinning, Melt Spinning, Yarn Production 

Common Synthetic Fibers: Nylon, Generations of Nylon Fibers, Polyester, Acrylic and Modacrylic, Olefin (Polypropylene), Triexta

If you are in search of a company to clean your carpets or rugs look no further, SERVPRO of San Diego East is always ready. Make sure to call (619) 280-2398.

Did you know that groundwater is considered a flood?

4/14/2020 (Permalink)

person walking in sewer This is where sewer backup comes from, make sure to call SERVPRO of San Diego East to get all the germs out.

According to insurance companies groundwater is not covered by homeowners insurance but rather considered a flood. Homeowner insurance does not cover damage from water entering from below surfaces of the ground. Some examples of groundwater damage are: sewer water back ups, water that comes heavy rain these may be covered by flood insurance.

San Diego, CA has been in a drought for many years. But as you can tell from the many rain showers of 2019 and 2020 that is no longer the case. Some states in the midwest have a sump pump installed. A sump pump is used to extract water from the basin of the lowest point of a home. Making sure you also include flood insurance will also help you avoid paying out of pocket cost.

SERVPRO of San Diego East is a company with expertise in water damage and fire damage. If you are looking for an emergency restoration company in San Diego make sure to call (619) 280-2398 we are open 24 hours 7 days a week. We handle all types of emergencies such as: flood damage and restoration, water extraction, rain storms, groundwater, and fire damage repairs.

How to Prepare for a Flash Flood Watch

4/8/2020 (Permalink)

water droplets on window during rain Protect your homes from the rain.

For the next couple of days San Diego, CA will be under a flash flood watch. Flash floods happen when large bursts of rain occur. Have you ever thought if there are ways you can prepare for a flash flood watch? The answer is yes!

How to safely prepare for a flash flood watch?

  • Do not swim, walk or drive through flooded areas.
  • During flash floods power outage can be an effect, make sure to have flashlights.
  • Make sure you have an emergency kit.
  • If your home is effected move to the highest points in your home. 

How to prepare your home for a flash flood watch?

  • During flash flood watches make sure to unplug electronics you are not using.
  • Make sure outdoor furniture is covered or put inside.
  • Make sure you documents are sealed and placed somewhere where water can’t get to it.
  • Sometimes barriers are placed in homes that have reoccurring flood damage to stop the water.

SERVPRO of San Diego East is a company with expertise in water damage and fire damage. If you are looking for an emergency restoration company in San Diego make sure to call (619) 280-2398 we are open 24 hours 7 days a week. We handle all types of emergencies such as: flood damage and restoration, water extraction, rain storms, groundwater, and fire damage repairs.

Celebrations in midst of Coronavirus

4/6/2020 (Permalink)

cars lined up to celebrate birthday Birthday parade during COVID-19.

Being part of a community has always been an important aspect of society. Community provides support, shared experiences and memories, and we also develop personal growth. It has been difficult to connect during COVID-19. During this pandemic many people had planned weddings, birthday parties, high school students will not have prom or be able to graduate with their graduating class, and neither will college graduates. Although these are very difficult times to connect with people we have seen how pandemics do not stop people from celebrating.

Many people have continued to celebrate among the chaos. Planned weddings have moved to online for all their families and friends to see. Many parents have become creative while celebrating birthdays, here is a list of things you can do to celebrate birthdays.


SERVPRO of San Diego East is a company with expertise in water damage and fire damage. If you are looking for an emergency restoration company in San Diego make sure to call (619) 280-2398 we are open 24 hours 7 days a week. We handle all types of emergencies such as: flood damage and restoration, water extraction, rain storms, groundwater, and fire damage repairs.

Mold May Cause Health Symptoms

4/1/2020 (Permalink)

mold in a home kitchen SERVPRO of San Diego East Large mold found in a home.

Mold is not a pretty sight and often comes in different colors. Did you know that if you are experiencing health effects you might have mold in your home?

At first mold may not seem harmful, but continues to grow especially when moisture is present. Many home owners believe that mold is something that can be scraped off the wall; unfortunately this is not the case. When mold is present it needs to be cut out of the wall and a rebuild is necessary.

Here at SERVPRO of San Diego East we have become experts at removing mold. If you are experiencing any off the above we can have a technician go inspect your home.

Know that we are currently taking safety hygienic precautions due to the coronavirus, rest assured that we are being safe.

SERVPRO of San Diego East is a company with expertise in water damage and fire damage. If you are looking for an emergency restoration company in San Diego make sure to call (619) 280-2398 we are open 24 hours 7 days a week. We handle all types of emergencies such as: flood damage and restoration, water extraction, rain storms, groundwater, and fire damage repairs.

SERVPRO of San Diego East is Essential

3/30/2020 (Permalink)

SERVPRO of San Diego East team SERVPRO of San Diego East team.

Last Friday San Diego, CA experienced a lot in one day. There was rain, hail, and snow in the mountains. And on top of the climate being rainy and foggy for the past month we are all currently in a safety lockdown due to the coronavirus. SERVPRO of San Diego East is considered an essential business; SERVPRO is essential because of the emergency based services we provide related to fire or water damage.

SERVPRO of San Diego East has also been getting heavily requested cleaning services. During this time many people are making sure that their business or home are receiving proper care due to possible air-borne illnesses being passed on.

SERVPRO of San Diego East is a company with expertise in water damage and fire damage. If you are looking for an emergency restoration company in San Diego make sure to call (619) 280-2398 we are open 24 hours 7 days a week. We handle all types of emergencies such as: flood damage and restoration, water extraction, rain storms, groundwater, and fire damage repairs.

Most common questions: Coronavirus

3/24/2020 (Permalink)

coronavirus outbreak in china People being cautious during coronavirus.

There are many hygienic questions surrounding the Coronavirus also known as COVID-19. Here are the most common questions being asked about coronavirus and answered by the Centers for Disease Control and Prevention also known as CDC.

What is the treatment for the coronavirus disease?

There are no specific treatments for coronavirus. However, many of the symptoms can be treated and therefore treatment based on the patient's clinical condition.

What are the symptoms of the coronavirus disease?

The most common symptoms are fever, cough, shortness of breath, and breathing difficulties. In severe cases pneumonia, and severe acute respiratory syndrome. Symptoms can appear within 2-14 days.

How can I care for a family member with the coronavirus disease at home?

Avoid sharing personal items like food and drinks. Provide your sick household member with clean disposable facemasks to wear at home to help prevent spreading COVID-19 to others. Clean the sick room and bathroom, as needed, to avoid unnecessary contact with the sick person.

Can pets get coronavirus?

There is currently no evidence that animals/pets such as dogs or cats can be infected with the virus. However, it is always a good idea to wash your hands with soap and water after contact with pets.

SERVPRO of San Diego East is a company with expertise in water damage and fire damage. If you are looking for an emergency restoration company in San Diego make sure to call (619) 280-2398 we are open 24 hours 7 days a week. We handle all types of emergencies such as: flood damage and restoration, water extraction, rain storms, groundwater, and fire damage repairs.

SERVPRO of San Diego East are Cleaning Experts

3/19/2020 (Permalink)

SERVPRO of San Diego East technicians monitoring wall Our technicians are always being trained to improve their skills.

SERVPRO of San Diego East is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of San Diego East, (619) 280-2377.

SERVPRO of San Diego East is a company with expertise in water damage and fire damage. If you are looking for an emergency restoration company in San Diego make sure to call (619) 280-2398 we are open 24 hours 7 days a week. We handle all types of emergencies such as: flood damage and restoration, water extraction, rain storms, groundwater, and fire damage repairs.

Take Sanitary Precautions

3/17/2020 (Permalink)

servpro of san diego east technicians sanitizing during covid-19 Being sanitary around the office.

Part of our industry is going in and out of people’s homes. We are aware that human interaction is the cause of COVID-19. We want our current and future customers to know that SERVPRO of San Diego East is taking sanitary precautions. Hygiene is really important right now.

Some of the precautions we are taking is cleaning and disinfecting our building including the office and warehouse. Another thing is we are doing is having our production technicians sanitize our equipment before and after dropping them off to a home. They are also being careful with their personal hygiene, they have been told to wash their hands and maintain healthy precautions.

SERVPRO of San Diego East is a company with expertise in water damage and fire damage. If you are looking for an emergency restoration company in San Diego make sure to call (619) 280-2398 we are open 24 hours 7 days a week. We handle all types of emergencies such as: flood damage and restoration, water extraction, rain storms, groundwater, and fire damage repairs.

Kitchen Reconstruction, Fire and Water Damage

3/9/2020 (Permalink)

restaurant business owner and line of cooks Restaurant business owners and cooks.

Are you a restaurant owner?

Restaurant owners are more likely to endure fire and water loss damage than most other careers. Since you are heavily using the stove and dishwasher you are likely to have your building served for fire and water restoration. Owning a business requires a lot of maintenance, that is why it’s important to have a list of businesses you can reach out to during emergencies. Doing your research on what companies does the best job is key; for more information we have written a blog with more information about finding the best companies for the job.

The most important thing is when a fire or water loss damage has occurred immediately call a remediation company. Sometimes businesses may require to be closed for a couple days, the faster production technicians can get to a job the sooner your business is back for open.

SERVPRO of San Diego East is a company with expertise in water damage and fire damage. If you are looking for an emergency restoration company in San Diego make sure to call (619) 280-2398 we are open 24 hours 7 days a week. We handle all types of emergencies such as: flood damage and restoration, water extraction, rain storms, groundwater, and fire damage repairs.

How do you know who is best flood restoration company in San Diego, CA?

3/4/2020 (Permalink)

man looking through a magnifying glass Make sure to look very carefully at the reviews of a company.

How do you find the best flood restoration company? Finding the right flood restoration company can be overwhelming, there are so many home restoration companies that are listed on Yelp and Google. Picking one seems to be the problem, there are a couple ways you can simplify your choice.

Note that a list of “Best Flood Restoration Companies in…” posted in Yelp or any other website may not be the most reliable. Sometimes companies pay to be on those lists rather than earning the ratings through their customers. There are different factors that can help you pick the right company for you.

Here are somethings to consider:

-Are you paying out of pocket or do you have home or property insurance?

-What type of water loss has occurred? Washer spill, ground water, toilet overflow, sewage backup, etc.

Knowing those factors will also depend on who you call. If you have home or property insurance it is best to call your insurance representative as they have a list of reliable companies that specialize in your loss. Even though insurance companies have great flood restoration companies on file make sure to do your own research on companies provided to you. 

It is always best to search for keywords such as: “water damage loss,” “flood restoration,” “water restoration,” etc. Once you type some of these keywords a list of multiple businesses will show up. Click on companies that have 3.5 rating or higher. The reason not to vet out 3.5 ratings is because reviews have been written many years ago - staff and management may have changed. Now if companies with low ratings continue to have bad reviews within 2 years it’s best not to go with those companies. 

Reviews that are most reliable are ones that explain the service done to their home or property.

SERVPRO of San Diego East is a company with expertise in water damage and fire damage. If you are looking for an emergency restoration company in San Diego make sure to call (619) 280-2398 we are open 24 hours 7 days a week. We handle all types of emergencies such as: flood damage and restoration, water extraction, rain storms, groundwater, and fire damage repairs.

How to clean a biohazard?

3/2/2020 (Permalink)

techs cleaning up biohazards Techs cleaning up biohazards.

Since there are so many variables that create a biohazard it’s hard to define an exact procedure that will take place for specific biohazards. Another variety is where the biohazard takes place, for example the tile floor, on wood floor, carpet, cement, etc. Most biohazards that deal with body fluids require extensive disinfectant. 

If you need biohazard services make sure to contact a company like SERVPRO of San Diego East. But if you are not able to here are some steps that you should take:

  1. Make sure to double up on the gloves, wear goggles, and long sleeved clothes that you can throw away.
  2. Prepare the disinfectant in a spray bottle.
  3. Make sure to have a disinfectant bag.
  4. Use tongs to pick up sharp or broken glass.
  5. Cover the spilled area with absorbent material then remove it with a dust pan or tongs.
  6. Spray the disinfectant on the contaminated areas then cleanup with dust pan or tongs.
  7. Repeat steps 4 & 5 multiple times.
  8. Remove outer gloves and throw them into a biohazard bag.
  9. Once finished make sure to clean your hands very well.

SERVPRO of San Diego East is a company with expertise in water damage and fire damage. If you are looking for an emergency restoration company in San Diego make sure to call (619) 280-2398 we are open 24 hours 7 days a week. We handle all types of emergencies such as: flood damage and restoration, water extraction, rain storms, groundwater, and fire damage repairs.

What is considered a biohazard?

2/27/2020 (Permalink)

biohazard clean up SERVPRO Franchise cleaning after a crime scene.

Now that you know that a biohazard is exposure to biological and chemical contaminants you may be wondering what is considered a biohazard. The most common biohazards are: sewage backups, bloodborne pathogens, and illegal drug manufacturing labs / meth labs.

Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. We remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO of San Diego East Professionals clean, disinfect and deodorize the structure.

Illegal Drug Manufacturing Labs / Meth Labs

SERVPRO realizes many of the chemicals used in the production of illegal drugs such as "meth" are volatile and can leave harmful residues throughout a structure. We follow federal and state guidelines to properly clean all surfaces.

Here are other situations that are considered biohazards:

  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup

SERVPRO of San Diego East is a company with expertise in water damage and fire damage. If you are looking for an emergency restoration company in San Diego make sure to call (619) 280-2398 we are open 24 hours 7 days a week. We handle all types of emergencies such as: flood damage and restoration, water extraction, rain storms, groundwater, and fire damage repairs.

What is a biohazard?

2/24/2020 (Permalink)

two technicians with biohazard suit Biohazard being prepped for cleanup.

SERVPRO of San Diego East along with most franchises within SERVPRO are known for water damage remediation and fire damage remediation. But SERVPRO of San Diego East also cleans up after a biohazard. You might be wondering what a biohazard cleanup is. Why would I need a biohazard clean up? What is considered a biohazard? And how is a biohazard clean up different from a regular clean up? Before we start answering all of those questions we are going to focus what is a biohazard.

A biohazard can be risky to health and possibly the environment. Biohazards come from biological, microorganisms, it can also be any medical waste, and sometimes caused by viruses. Very recently in San Diego, CA had coronavirus evacuees quarantined here. A SERVPRO franchise was responsible for cleaning up the biohazard.

To learn more about what a biohazard go to this link.

SERVPRO of San Diego East is a company with expertise in water damage and fire damage. If you are looking for an emergency restoration company in San Diego make sure to call (619) 280-2398 we are open 24 hours 7 days a week. We handle all types of emergencies such as: flood damage and restoration, water extraction, rain storms, groundwater, and fire damage repairs.

How to Use a Fire Extinguisher

2/21/2020 (Permalink)

chart on how to fire extinguisher How to put out a fire.

Regardless of how long a fire has been going it will always be damaging to a home or property. It is important to learn how to use a fire extinguisher in order to prevent a fire from becoming larger. The standard for doing this is known as PASS which stands for Pull, Aim, Squeeze, and Sweep.

Pull the pin: depending on the model you might need to remove a locking pin on the handle or lever. Some models may even have a button.

Aim low: direct the hose nozzle at the base of the fire. If you aim at the flames the fluid will be ineffective. 

Squeeze the lever: squeeze the lever above the handle to discharge the extinguishing agent. Some models may have a button and not a lever.

Sweep the nozzle: make sure to sweep the hose from side to side at the base of the fire. Repeat sweeping from side to side until the fire is completely out.

Make sure you learn how to use your specific extinguisher. Once the fire has gone down give us a call in order to begin the fire remediation process.

SERVPRO of San Diego East is a company with expertise in water damage and fire damage. If you are looking for an emergency restoration company in San Diego make sure to call (619) 280-2398 we are open 24 hours 7 days a week. We handle all types of emergencies such as: flood damage and restoration, water extraction, rain storms, groundwater, and fire damage repairs.

Plan of Action: Fire Damage Edition

2/19/2020 (Permalink)

fire extinguisher being used during a controlled fire Learn how to use a fire extinguisher.

Having a fire or water damage disaster in your home or property is uncommon and will most likely happen to you once in your lifespan. It is important to have a plan of action when this occurs so you know exactly what to do when it happens; you also save so much money.

Today we will be focusing on creating a fire damage plan for your home or property. Here are some steps and tips.

  • Make sure everyone in your home or property know how to evacuate safely.
  • Know the fire damage details of your home or property insurance. 
  • If you’re renting a home or renting space in your commercial make sure the tenants have home or property insurance pertaining to fire restoration.
  • Make sure there are fire extinguishers in your home or property and you know how to use one.
  • Make sure everyone knows where the fire resources are located.
  • Designate someone to keep count of all the people in your home or property. 
  • Make sure to call the fire department ASAP.
  • And very importantly find a local fire damage restoration or remediation company like SERVPRO of San Diego East that can take care of a variety or services such as water damage repairs and fire damage restoration.

SERVPRO of San Diego East is a company with expertise in water damage and fire damage. If you are looking for an emergency restoration company in San Diego make sure to call (619) 280-2398 we are open 24 hours. We handle all types of emergencies such as: flood damage and restoration, water extraction, rain storms, and groundwater.

Plan of Action: Water Damage Edition

2/18/2020 (Permalink)

Lady fixing water pipe under sink The importance to establishing a safety plan for your home or property.

Having a fire or water damage disaster in your home or property is uncommon and will most likely happen to you once in your lifespan. It is important to have a plan of action when this occurs so you know exactly what to do when it does happen. You also save so much money knowing the details.

Today we will be focusing on creating a water damage plan for your home. Here are some steps and tips.

  • Make sure you know where and how to stop the water source from your home.
  • Know the details of your home or property insurance. 
  • Know the estimated costs of water damage.
  • Take into account the different roles of an insurance agent and service technicians.
  • If you’re renting a home or renting space in your commercial make sure the tenants have home or property insurance.
  • Note the high levels of your home so you can stay safe if a flood occurs.
  • Make sure you know where all sources of water are located.
  • And very importantly find a local restoration or remediation company like SERVPRO of San Diego East that can take care of a variety or services such as water damage repairs and fire damage restoration.

SERVPRO of San Diego East is a company with expertise in water damage and fire damage. If you are looking for an emergency restoration company in San Diego make sure to call (619) 280-2398 we are open 24 hours. We handle all types of emergencies such as: flood damage and restoration, water extraction, rain storms, and groundwater.

Our Pre-meet Learning Activity

2/12/2020 (Permalink)

SERVPRO of San Diego East employees learning how to draft floor plans SERVPRO of San Diego East employees learning how to draft floor plans

This week SERVPRO of San Diego East put their employees to the test. We had a learning moment not only for the production team who are always in the field restoring water damage repairs. But also for our office personnel. Our Estimator and Project Manager, Sean Foley took some time before our WIP meeting to teach us about drafting floor plans.

You might be wondering what the importance of floor plans are? They are important one for the restoration process and secondly and most importantly for our customers and insurance adjusters is the estimated cost of water or fire repairs. 

Floor plans help our office personnel understand the damaged areas within a home or property. This also helps our office file coordinators better communicate with our customers. Drafting an initial floor plan is an exceptionally great tool for our production crew. Having a floor plan will help us organize equipment within a home or property. It also helps us track the affected areas within a home or property.

Floor plans also help our estimator and project manager define the cost of a water or fire loss job. This will help our estimator gauge a price for our customer.

 SERVPRO of San Diego East is a company with expertise in water damage and fire damage. If you are looking for an emergency restoration company in San Diego make sure to call (619) 280-2398 we are open 24 hours. We handle all types of emergencies such as: flood damage and restoration, water extraction, rain storms, and groundwater.

Practice Fire Safety

2/6/2020 (Permalink)

servpro of san diego east fire damage SERVPRO of San Diego east fire damage.

Fire Safety

Take a moment to ask yourself the following questions regarding fire safety in your home to avoid risk.

Do you have adequate smoke detectors in your home?

How good are your electric connections?

Is your Stove clear of flammable objects?

Has your chimney been swept?

Do you have several fire extinguishers in your home?

Do you have an escape plan?

It’s recommended to have approved smoke alarms on each level of the home, outside sleeping areas and inside bedrooms. Test your alarm monthly and replace batteries once a year.

Never overload electrical circuits or extension cords. Never place cords or wires under rugs in high traffic areas. If any electric cables are worn or taped, they should be replaced immediately. Shut off and unplug any appliances that sputter, spark or emit an unusual smell.

Keep wires, cloths and oven gloves away from stove top. Don’t let grease or other remains build up-they can go up in flames

If you have a fireplace, you should have your chimney inspected and cleaned at least once a year. 

Practice an escape plan with your family. Stay low to the floor when escaping from the fire and never open doors that are hot. Have a set location where everyone can meet after escaping the house.

SERVPRO of San Diego East is a company with expertise in water damage and fire damage. If you are looking for an emergency restoration company in San Diego make sure to call (619) 280-2398 we are open 24 hours. We handle all types of emergencies such as: flood damage and restoration, water extraction, rain storms, and groundwater.

Flood Restoration Company Near You

2/5/2020 (Permalink)

Flood damage outside of a home. Flood damage outside of a home.

If you find yourself googling “flood restoration company near me” you came to the right place. You may be finding yourself frantic not knowing what to do first. Should you call a flood emergency company like SERVPRO of San Diego East or start trying to tackle the situation yourself and then call.

The first step you should definitely take is calling SERVPRO of San Diego East, they will ask you to stop the source of water or the entry of waterflow. Sometimes this can not be stopped and you might need additional assistance. For example if there is a storm and your roof is leaking, it may not be easy to access the roof. A SERVPRO technician can quickly patch up the roof once they arrive. Often times the source of water can be difficult to define the technician will find the source as soon as they arrive.

To learn more about flood damage go to this link.

SERVPRO of San Diego East is a company with expertise in water damage and fire damage. If you are looking for an emergency restoration company in San Diego make sure to call (619) 280-2398 we are open 24 hours. We handle all types of emergencies such as: flood damage and restoration, water extraction, rain storms, and groundwater.

To do or Not To Do After A Fire Damage

1/30/2020 (Permalink)

Fire being put out by firefighters. Fire being put out by firefighters.

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls, and woodwork.
  • Place clean towels or old linens on rugs, upholstery, and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Change the HVAC filter.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO of San Diego East.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set a smoke odor.

SERVPRO of San Diego East handles are sorts of emergencies related to restoration. If you need help make sure to call (619) 280-2377.

Water Damage Repair and Restoration: Restoration

1/29/2020 (Permalink)

Rebuild occurring in basement. SERVPRO franchise rebuilding home after fire damage.

After going through the steps of water damage we finally got to the final step which is restoration. As you may know the steps are: emergency contact, inspection and damage assessment, water removal or water extraction, drying and dehumidification, cleaning and repair, and restoration

The final step is restoration which focuses on restoring minor repairs, such as replacing drywall, installing new carpet. Major repairs such as reconstruction of various areas or rooms in property can take place as well.

Here are some repairs and minor building services that SERVPRO of San Diego East may do while taking on a water damage home or commercial business.

  •  Drywall Removal and Installation
  •  Hardwood Floor Repair
  •  Tile Floor Repair
  •  Painting
  •  Carpet Repair and Installation

Using one restoration company for every step will save you time and money. SERVPRO of San Diego East handles are sorts of emergencies related to restoration. If you need help make sure to call (619) 280-2377.

Water Damage Repair and Restoration: Cleaning and Repair

1/28/2020 (Permalink)

Crew members cleaning after water loss. Crew members cleaning after water loss.

There are six steps that SERVPRO of San Diego East takes in order to restore water damage loss. The steps are: emergency contact, inspection and damage assessment, water removal or water extraction, drying and dehumidification, cleaning and repair, and finally restoration. Today we are going to be focusing on the fourth step.

The fifth step of water damage restoration is cleaning and repair. This step takes place once the moisture from walls and air are completely dried. We believe restoring is the best approach to any loss, this preserves low cost and focusing on affected areas.

Properties will most likely require cleaning after water damage. Some of the items SERVPRO of San Diego East cleans are furniture, upholstery, clothing and other restorable belongings damaged by the water. Odor removal and deodorization helps eliminate odors within your property. 

SERVPRO of San Diego East handles are sorts of emergencies related to restoration. If you need help make sure to call (619) 280-2377.

Water Damage Repair and Restoration: Drying and Dehumidification

1/24/2020 (Permalink)

servpro equipment along walls SERVPRO of San Diego East equipment.

There are six steps that SERVPRO of San Diego East takes in order to restore water damage loss. The steps are: emergency contact, inspection and damage assessment, water removal or water extraction, drying and dehumidification, cleaning and repair, and finally restoration. Today we are going to be focusing on the fourth step.

The fourth step of water damage restoration is drying and dehumidification. This step is taken once the excess water has been removed, the walls and floors are always wet to touch.

The drying and dehumidification process begins by measuring the floor and wall temperature and humidity of the room. SERVPRO of San Diego East crew members need these measurements in order to bring adequate amounts of equipment.

Dehumidifiers help prevent secondary water damage like swelling and warping floors, walls, and furniture. Air movers create airflow across walls, carpets, pads, and furniture - it evaporates moisture.

SERVPRO of San Diego East handles are sorts of emergencies related to restoration. If you need help make sure to call (619) 280-2377.

Water Damage Repair and Restoration: Water Removal / Water Extraction

1/23/2020 (Permalink)

Crew member searching in the attic to find the loss Crew member searching in the attic to find the loss.

There are six steps that SERVPRO of San Diego East takes in order to restore water damage loss. The steps are: emergency contact, inspection and damage assessment, water removal or water extraction, drying and dehumidification, cleaning and repair, and finally restoration. Today we are going to be focusing on the third step.

The third step of water damage restoration is water removal or water extraction. This step is known as removing the majority of water from your home or property. SERVPRO of San Diego East uses powerful pumps and truck-mount vacuum units to rapidly pull out hundreds to thousands of gallons or water.

If your home requires extensive restoration a move-out or pack-out is done in order to further prevent damage. This is not required for every job only necessary for some.

The water removal process occurs immediately. Removing the water from your property or home is important because this will decrease the drying time.

The next step to water extraction is inspecting the carpet and pad. This inspection is done in order to determine whether your home or property sub-flooring needs protection.

SERVPRO of San Diego East uses moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. Sometimes infrared cameras are used to spot hidden water behind walls and ceilings. 

SERVPRO of San Diego East handles are sorts of emergencies related to restoration. If you need help make sure to call (619) 280-2377.

Water Damage Repair and Restoration: Inspection and Damage Assessment

1/22/2020 (Permalink)

Man monitoring moisture. Monitoring how far moisture has spread.

There are six steps that SERVPRO of San Diego East takes in order to restore water damage loss. The steps are: emergency contact, inspection and damage assessment, water removal or water extraction, drying and dehumidification, cleaning and repair, and finally restoration. Today we are going to focus on the second step.

The second step of water damage restoration is inspection and damage assessment. This is when SERVPRO of San Diego East goes to your home and begins to inspect your home or property. At this point the crew establishes a plan.

The SERVPRO of San Diego East crew will check for the source of water, and will be stopped before beginning the third step. Main things are to stop the source and check for contaminated water.

Once the source of water has been determined the next step is to identify the water category. Water categories are important because this will determine the contamination levels and how the restoration process will be executed.

  • Category 1: Clean Water
  • Category 2: Gray Water
  • Category 3: Black Water

*To learn more about categories or water go to this page.

Then we inspect the extent of damage and how far the moisture has spread. This is also when we test your home or property checked for asbestos. One of our last processes if necessary is to pack out a home or property if your items are in danger of further damage. Go here to learn about our packing out process.

Water Damage Repair and Restoration: Emergency Contact

1/21/2020 (Permalink)

Man extracting water from floor Team member extracting water from property.

There are six steps that SERVPRO of San Diego East takes in order to restore water damage loss. The steps are: emergency contact, inspection and damage assessment, water removal or water extraction, drying and dehumidification, cleaning and repair, and finally restoration. For this next week we will be focusing on these steps. Lets dive into the first step.

The first step of water damage restoration is emergency contact. As you may know SERVPRO of San Diego East is a 24 hour 7 days a week business. We are dedicated in water emergencies. It’s extremely important to call as soon as you see water damage, allowing water to sit in your home can increase damage; increase in damage also means increase in cost. 

Once you have called typically the SERVPRO representative will walk you through steps to follow in order to decrease the water flow. The representative will ask you various questions regarding your water damage emergency. This is to ensure the proper service and equipment are going to be used. 

Here is a list of questions to expect:

  • Your name and contact information
  • Your property or home insurance information
  • The street address of where the water damage emergency occurred
  • The time of flooding or water damage
  • The cause of water damage
  • And if there is electricity available

SERVPRO of San Diego East handles are sorts of emergencies related to restoration. If you need help make sure to call (619) 280-2377.

The Effects of Water Damage in your Home

1/15/2020 (Permalink)

Flood in living room. Flood in living room.

Anyone who has had water damage in their home knows the hassle of it. Fans are running at all times, people going in and out of your home - not a fun process. Water damage repair services can also be very expensive sometimes even going up to thousands of dollars. Water damage also increases mold.

Causes of Water Damage

As stated in our previous post. There are multiple causes of water damage. Leaky dishwashers, clogged toilets, broken pipes, broken dishwasher hoses, overflowing washing machines, leaky roofs, plumbing leaks, foundation cracks and many other circumstances. Too much of water can cause the structure of the home weaken. This will require restoration and repairs.

Water Damage Restoration Process

The water restoration process depends on the category of water involved. Category one water is the least harmful form of damage. Category two is slightly contaminated and category three is extremely contaminated and is also known as “black water.”

Here is a great article going in depth of each section.

Call SERVPRO of San Diego East for water damage restoration services. (619) 280-2377

What is considered a commercial or home emergency?

1/14/2020 (Permalink)

Pipeline under sink bursting. Pipeline under sink bursting.

Many of you know that SERVPRO of San Diego East is part of the SERVPRO Family Franchise. The SERVPRO Family Franchise specializes in emergency restoration. So when disaster strikes your property - whether residential, commercial, fire, or water damage you can call your nearest SERVPRO to come to the rescue. But, what exactly is considered an emergency?

Here are some possible emergency scenarios related to water, fire, and other miscellaneous events:

Water

  • When a water has flooded your home. 
  • Water pipes bursting in your home.
  • Sewage backup.

Natural Disaster

  • Storms will also cause flooding in your home.
  • Hurricanes
  • Wildfires

Fire

  • Kitchen fires in property whether a home, residential, 
  • Chimney fires in the living room
  • Accidents always happen

These are all examples of possible emergencies, but are not limited. SERVPRO of San Diego East handles are sorts of emergencies related to restoration. If you need help make sure to call (619) 280-2377.

Rain the Greatest Indicator of Infrastructure

1/8/2020 (Permalink)

Standing water in homeowner's living room. Standing water in homeowner's living room.

San Diego, CA has been experiencing a lot of rain. Rain is a great indicator of quality of construction to buildings and homes. Rain comes with a flood of emotions as well as water damage. 

Some possible losses consist of:

  • Flood in your home.
  • Ground water entering your home or property through the ground.
  • Roof leaks.
  • Sewage backup.
  • Pipes bursting.

When such losses occur it is important to take action immediately. Water damage may not seem hazardous, but it can cause mold and make the infrastructure of your property or home fragile. It can lead to drywall softening and collapsing that could either damage your valuables or put yourself and those around you at risk. 

If you are experiencing any losses make sure to call SERVPRO of San Diego East at (619) 280-2377.

What is Water Damage?

1/2/2020 (Permalink)

Water Damage SERVPRO of San Diego East Category 1 flood in a home.

Water damage can come from various events. Water may enter a structure from broken water pipes, leaking water heaters, washing machine overflow, roof leaks, fire-fighting efforts during a fire, sump pump failure, flooding, sewer backups, and many other sources. If the water is from a clean source, such as a broken water pipe, restoration of materials is much more likely. Water damage is also handled in different ways depending on the category.

Categories are terms SERVPRO of San Diego East uses to appropriately mark what processes need to occur during remediation. The categories are classified in three groups. Category 1, 2, and 3. 

Category 1: is water damage that is not contaminated. Some examples of category 1 is a pipe bursting, overflowing sinks, or defective appliances, and natural disasters. Toilet water can be considered category 1 if no chemicals are in the water and does not contain human waste.

Category 2: is water damage that carries waste products such as chemical, but does not contain human waste. Some examples are overflowing washing machine, dishwasher leaks from dish waste. Other examples would be water from aquariums or waterbeds.

Category 3: is water damage that is unsanitary it is also known as black water. This water most likely contains human waste. Some examples are sewage back-ups. 

Please make sure you call SERVPRO of San Diego East if you have any water damage.

For more information go to: Water Damage

What is the drying process?

12/31/2019 (Permalink)

Extreme water damage in commercial business hired by SERVPRO of San Diego East Extreme water loss in commercial business.

As some you may know SERVPRO of San Diego East is part of the SERVPRO Franchise. There are specific processes we follow as we believe this is the best method in accomplishing water loss. Here at SERVPRO of San Diego East we use state-of-the-art water removal equipment along with a drying process catered to best fit your home. So what exactly does the drying process look like? Here are a couple things to expect when water damage has struck your home.

The drying process begins with inspection of loss and source of water entry. Our goal is to stop water flow immediately to prevent additional water damage. Once the source of water has been established we begin moisture mapping. Moisture mapping is how SERVPRO keeps track of damp areas within your home. We keep track of this throughout the whole process. Then we bring in equipment to dry the moisture after a few days the damaged areas should be all dried up.

For more information go to: Drying and Dehumidification

Call SERVPRO of San Diego East at (619) 280-2377 for any of your water damage losses.

Managing A Property Before and During Water and Fire Loss

12/4/2019 (Permalink)

Property manger making phone calls to get things sorted. Property manger making decisions for facilities.

There has been abundant amounts of rain in San Diego, CA. The storm keeps on coming. Property managers and owners have a lot of decisions to make during this time. Tenants are heavily relying on property managers to make decisions for them. It can be very stressful having to adapt to tenants needs and desires.

Here are a couple things to be mindful of before water or fire damage:

  • Making sure your tenant purchases renters insurance.
  • Establishing the future needs of each tenant.
  • Having a list of different services when casualties hit.
  • When writing contracts make sure to add what you cover and do not cover during storms, or water and fire loss.
  • Making sure you keep the tenants informed of the restoration process.

Here are a couple things to be mindful after water or fire damage:

  • Call SERVPRO of San Diego East immediately to establish cause of loss.
  • Making sure you let all tenants know the occurrence at your facility.
  • Find out whether tenants will need to be temporarily moved out.
  • Making sure you have comfortable living or working spaces for things that have been lost such as: running heater, AC, or water.

If you are experiencing such losses please don’t hesitate to call your local SERVPRO or SERVPRO of San Diego East. We are best reached at (619) 280-2377.

Holiday Bliss or Holiday Stress

12/2/2019 (Permalink)

Lady surrounded by gifts ready to fall asleep. How to avoid stress during the holidays.

Holiday disasters are prone to happen during the end of the year. There’s Thanksgiving, Black Friday, Christmas and finally New Years. That is a handful of shopping, cooking, and driving around. The amount of stress high rockets during the holidays. Here are somethings to be mindful about during the holidays.

The Danger Zone

These are areas in your home that are at high risk during the heavy holiday seasons.

  • The Kitchen: the kitchen is being used a lot due to holiday cooking.
  • The Fireplace: the fireplace is the warmest spot in the home, and it simply brings out the holiday spirit.
  • Christmas Lights: whether the lights are outside or on your Christmas tree - it is a must during the season.

Holiday Disasters

Every home has holiday disaster stories - some have even made it on national news. Here are a few examples.

  • Christmas tree catching on fire due to electricity failures.
  • Frying oil causing fire in kitchen.
  • The fireplace spreading into the living room.

How to Be Safe

Most holiday disasters can be easily avoided. Try some of these tips to avoid stress and danger.

  • To Do Lists: to do lists are crucial for the holidays. It will help you focus on starting and finishing one task at a time rather than dividing your attention on multiple tasks.
  • Rest: make sure you are having adequate amount of sleep. Sleep deprivation is the cause of many accidents. When you are not rested you make A LOT of mistakes. Get sleep.
  • Food: since you are so busy during the holidays it’s real easy to eat fast food. Food can affect your mood, make sure you are getting clean food in. And of course being cautious of portion sizing.
  • Exercise: exercise is a great way to look good. But most importantly it helps relieve stress.
  • Routine: same as the to do list, make sure you have a routine set when your doing to do lists.

If holiday disasters occur in your home. Make sure to call SERVPRO of San Diego East to come to the rescue.

The Right Way to Prepare for the Rain

11/21/2019 (Permalink)

Rain storm. Roof leaking from rain storm.

There has been a lot of rain in San Diego, CA these past couple of days. SERVPRO of San Diego East has worked on multiple projects that were due to the surplus of rain. We had several people call us in the late of night due to leaks caused by the rain. Sometimes these leaks are unavoidable, but we want to prep you for the next storm.  

There are various forms on getting prepared for the rainy weather. Here are some tips to avoid rain damage. 

Tips 

  • Plant shade trees or palm trees at least 20 feet away from your home. 
  • If you have gutters, make sure they are clean. 
  • Ensure there are no leaks on your roof, I will add an article below with specifics. 
  • Check for damage on your resident housing and repair if needed. 
  • Weatherstrip windows and doors when you are aware of rain forecast. 
  • Have your trees trimmed. 

  How to Find & Repair Roof 

Before you Buy Make Sure to Check the Plumbing

11/19/2019 (Permalink)

Water bursting out of pipe in sink restroom Water bursting out of sink pipeline.

The weather is not typically a worrisome issue here in Southern California – unless it hits below 60 degrees Fahrenheit than we are experiencing cold weather. Well at least for those who have adapted to the warm weather. San Diego is well known for many attractions, but the locals know that the cost of living is high. The housing market has been increasing and there is no outlook of it ever declining. Due to the high population in San Diego, CA the demand for housing is consistently increasing. We recently had a customer purchase a home they were shocked to find multiple plumbing issues. Multiple spots of water surplus were located in various areas of their home. So how can you avoid this from occurring to you. Here are some plumbing tips you can take before purchasing a home that will save you in the long run. 

  • Have a professional check the sewer line to the street. 
  • Check the age of the water heater, if it is older than ten years it should be replaced. 
  • Check for leaks at the base of the toilet, a rocking toilet, flush each toilet to check there are no clogs. 
  • Determine the age of the pipelines. 
  • Check the pipeline you can see – check for discoloration. 
  • Turn on the water taps to check for rust. 
  • Test the water pressure by turning on all of the water faucets on at once. 
  • Also make sure there is sufficient water stream in the showers, bathrooms, and faucets. 

Older homes are more affordable and sometimes have unique character attached to them. And even with new homes – you are never to sure about the previous tenants care to their homes. Making sure you consider the tips above will save you from a lot of headaches and migraines. 

Santa Ana Winds Fanning Wildfires

11/6/2019 (Permalink)

Firefighter putting out wildfire in California Firefighter putting out wildfire in California.

In the months of October and November most people from the United States are glazing at the trees as the leaves turn auburn and fall to the ground. Some even experience snow fall. Californians have a different experience compared to the rest of the U.S. October and November are known as fire season. 

There are many reasons for this occurrence. But the main one is due to the Santa Ana winds coming from the Great Basin. The Great Basin is made up of parts of Oregon, California, Utah, Wyoming, and most of Nevada. The Santa Ana winds mostly effect Southern California and Norther Baja California, Mexico. The Great Basin pushes are winds that are cool and dry high-pressure winds. The Santa Ana winds are known for fueling the fires occurring in California, only to cause a greater catastrophe.  

Current or Recent Fires: 

Maria Fires: Between Santa Paula and Somis. Affecting 10,800 people and evacuation. 

Hillside Fire: Began in San Bernardino affecting more than 1,300 people. 

46 Fire: Began in Riverside County in Jurupa Valley. Three homes were damaged. 

Easy Fire: Occurred near Simi Valley, 700 firefighters helped contain the fire overnight. 

Getty Fire: Began in Mandeville Canyon, fire spread across 745 acres wide. 

It is important to have a fire exit plan with your family or roommates no matter where you live. Make sure you at least have two ways out of the building or residence. It is also important once the fire exit plan has been executed to find a spot where all parties will meet. 

Is it better to restore or replace property?

10/31/2019 (Permalink)

SERVPRO team getting ready to restore a large commercial job. SERVPRO team getting ready to restore a large commercial job.

Owning a property is such a great asset, you receive fluid money. It’s a great investment for sure – but with every investment there is always a risk. The customs of your tenants are never certain or even tragedy hitting your property such as: storms, sinks leaking, toilets leaking, bathtubs or showers spilling, pipes breaking, water leaking, fire, deaths, the list goes on. When tragedy strikes you can’t afford to close your property especially when tenants are relying on you to keep your property open. 

For many years the water & fire damage industry had taken a long time to get jobs done. Which was not efficient in resources and time. SERVPRO of San Diego East differs from most water and fire damage cleaning services because we believe restoring is key. Here are major differences between restoring and replacing. 

Restore 

  • Quick 
  • Saves property 
  • Lowers loss costs and LAE 
  • Provides help in customers time of need 

Replace 

  • Slow 
  • High loss cost and LAE 
  • Increase insurance rates 
  • Customer may not like new replacement 

Restoring is quick and lowers cost  - making your property available quickly “Like it never even happened.”

What do You do When Water Damage Strikes?

10/28/2019 (Permalink)

Water leaking though a ceiling Water leaking though a ceiling.

Water damage happens in many forms. It comes in through floods, tremendous amounts of rain, and even the unfortunate circumstance - through toilets or sinks. Regardless of how the waterflow comes in the situations are similar in our human reaction. There's lots of water left on the floor, you are heightened with stress, you can’t think straight, you have millions of thoughts crossing your mind. You’ve heard about these situations before. It’s happened to your neighbors, family and friends. But you never thought it would actually happen to you. So what do you do when the water strikes? You strike back. Here are some steps to take to when water damage has entered your property.

  • Wear the proper equipment, (have rubber boots and gloves)
  • Shut off the water supply to your home
  • Water and electricity don’t mix, don’t forget to shut off the electric supply as well
  • Unplug all of your electronics and move them away from the effected area
  • Lay down towels to soak up water from spreading
  • Call SERVPRO of San Diego East to restore the damage and dry up the area completely and thoroughly 

Remember to call your insurance agent. DIY is in right now, but it’s important not to practice this when water damage has happened. SERVPRO of San Diego East uses specific drying equipment that will dry water completely. This is to avoid water from spreading into walls and creating mold.

San Diego, CA 1858 Hurricane

10/24/2019 (Permalink)

Satellite view of hurricane near Mexico and California Satellite view of hurricane in Mexico going north into California.

Tourists, travelers, and even locals are not typically threatened by hurricane worries. Why would they? There hasn’t been a hurricane since Tuesday October 2nd, 1858 – that was more than 160 years ago. The last time San Diego, CA ever worried about a hurricane the population was 4,325. And the Civil War had not yet come. 

The possibilities of a hurricane occurring in San Diego, CA are truly very slim – but not impossible. The ocean water has been increasing in temperatures since 1977 due to the water from Baja California shifting north into the San Ysidro, CA and San Diego, CA water masses. Although hurricanes are slim in southern California – the loss in damages would be very high because of the current population and temperature rises of the water. 

In 1858 three ships were damaged, many rooftops were torn from homes. This is why it is important to know what to do before, during, and after a hurricane. 

The Office of Disaster Preparedness and Emergency Management provides great detail in what to do in order a hurricane strike.  

Travelers here are some Tips on Controlling your Fire

10/21/2019 (Permalink)

Wildfire in the forest Wildfire in the forest

California is a major tourist spot, people from all over the world travel here. There are multiple beaches to sunbathe at, deserts to explore, mountains to climb, and forests to hike through. Some of our greatest attractions are Yosemite National Park, Sequoia National Park, and Redwood Forests, these are all forests and beautiful sceneries to see - but they are also the primary fuel to a fire. 

Fire is a very messy and dangerous spark that causes both the natural and manmade environments to combust. There are different types of wildfires, some examples are: grass fires, brush fires, hill fires, and forest fires. The worst wildfires are forest fires due to large amounts of trees being used as fuel. The major cause of forest fires in the United States comes from us - 80% are caused by human activities. A wildfire can occur rapidly it can go up to 6.7mph for a forest fire and 14mph for a grass fire.

Fortunately we can take preventative measures to avoid wildfires. Always make sure you are careful with fires and always keep your eyes on the fire. Here are some great tips to avoid both major and minor wildfires.

Tips:

  • Only start campfires in an appropriate pit making sure there is no vegetation 
  • Make sure the fire is surrounded by stones
  • Never play with matches or lighters
  • If you need to go somewhere put out your fire, making sure your fire is completely out before leaving
  • Remove combustibles from the area such as: firewood, yard waste, barbecue grills, fuel cans, etc
  • Drench your campfire with water and smother in dirt
  • Don’t start fires on windy days, if so take extreme precautions to put it out
  • If you are smoking dispose your cigarette butts in containers
  • Avoid starting fire during the highest temperatures of the year

These are a few tips and always remember the best person to avoid a wildfire is you. Once you have spotted or caused a wildfire make sure to contact your local fire station ASAP. It is better to let them know as soon as possible instead of waiting until the fire gets out of control.

SERVPRO Franchise Professionals Restoring Role in September 11, 2001

10/14/2019 (Permalink)

September 11 attack on the pentagon September 11 attack on The Pentagon.

Did you know that SERVPRO Franchise Professionals played a huge role in cleanup and restoration of the September 11, 2001 attacks at the Pentagon?

On September 11, 2001 the hijacking of American Airlines Flight 77 hit the Pentagon damaging the first floor and the parking lot. There were many losses and emotions that day – SERVPRO Franchise Professionals was asked to help clean and restore the first floor. Within 90 days SERVPRO was able to complete the restoration process that involved dried 300,000 square feet of water and fire damage.

SERVPRO has been around for more than 50 years and has been marked “To be the premier cleaning and restoration company in the world.” SERVPRO San Diego East is proud to be part of the SERVPRO Franchise Professionals family. SERVPRO San Diego East is thrilled to continue this legacy for our business.

Hurricanes, cyclones and typhoons?

8/26/2019 (Permalink)

A radar image of Hurricane Dorian Dorian, is set to be the first hurricane to hit the east coast this year.

Through out our life time we may have heard these three names for storms. Hurricanes, cyclones, typhoons and tropical storms. So what is the difference between all these? 

Well here is a quick guide:

Hurricanes are tropical storms that form over the North Atlantic Ocean and Northeast Pacific.

Cyclones are formed over the South Pacific and Indian Ocean.

Typhoons are formed over the Northwest Pacific Ocean.

Tropical Storms a localized, very intense low-pressure wind system, forming over tropical oceans and with winds of hurricane force.

So which would you be most likely to come in contact with in your area? Well for starters you can rest assured that a hurricane will almost never hit the west coast because of the cold water in the Pacific Coast! But remember, regardless of the storm, SERVPRO is ready to handle any situation! 

Storm Disaster Recovery Team

8/19/2019 (Permalink)

Crew Chiefs getting their technicians ready for the day Two Crew Chiefs preparing their technicians for the day, this is one of the multiple storm teams ready to respond around the United States.

Did you know SERVPRO has a team specified for large scale disasters? 

Hurricanes, blizzards, wildfires and floods are just some of the types of things our Disaster Recovery Teams are built for. Here is a quick list of times are teams have been assembled! 

  • 2017 California wildfires
  • 2017 Hurricane Irma
  • 2017 Hurricane Harvey
  • 2016 Hurricane Matthew
  • 2015 Carolina floods
  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina/Wilma/Rita

The SERVPRO Disaster Recovery Team is composed of the best of the best when it comes to restoration and mitigation experts. The specialists are hand picked, prequalified and positioned throughout the United States to handle any size disaster.

 If you know of a disaster near you, be sure to call SERVPRO of San Diego East (619) 280-2377!

Fire Clean Up Process

8/19/2019 (Permalink)

The Production Manager cleaning soot after a kitchen fire. The Production Manager wiping up soot, with SERVPRO Orange after a large kitchen fire!

Here at SERVPRO of San Diego East, we have a very special process when it comes clean up, post fires.

There are usually three main factors when it comes to cleaning after a fire, the first being the soot that is left behind. The second the smell of whatever burned during the fire. The third being the items lost during the fire.

Soot is a black powdery substance that is left on walls and ceilings, and at times can be cumbersome to remove. 

There is almost always a smell left behind due the fire at times. Luckily SERVPRO has its very own cleaning solvents that are made just for these two things!   

Our SERVPRO Technicians have some of the best attention to detail and are able to clean like no other, so you can always trust that SERVPRO of San Diego East will properly clean your house or kitchen after a fire!

What To Do Until Help Arrives

8/19/2019 (Permalink)

A flooded kitchen after a large water loss. This kitchen and dining room has over 24 inches of water.

Over flowing toilet, sink back up, dish washer leak, broken line in refrigerator...the list can go on, but all these are probable causes for a water loss in your home or property. 

You have called your local SERVPRO and are now waiting for them to arrive, but what do you do until then?

SERVPRO of San Diego East has a very important rule we follow called the "1-4-8 Policy."  

Which is to contact the property owner within 1 hour of the First Notice of Loss, be on site within 4 hours, and contact the Insurance Carrier within 8 hours.

For some that may be too little time depending on the loss, so what should you do until then? 

The first thing we recommend at SERVPRO of San Diego East, is turn off the water to your home or property.

Next we would always recommend to store all valuables in safe places, as to not get them damaged in water. 

Moving furniture around is always important as well!

Once SERVPRO of San Diego East arrives we can take care of the rest!

SERVPRO vs Graffiti

8/12/2019 (Permalink)

San Diego Graffiti. One of the many graffiti pieces around San Diego.

As some of our clients and customers may know SERVPRO of San Diego East is in an area that used to be known for its gang activity, which at times can lead to graffiti and vandalism. 

As annoying and cumbersome graffiti and vandalism can be, SERVPRO of San Diego East has a solution that can clean that graffiti up! 

We offer the following services:

Almost all the products we use are certified SERVPRO solutions that we trust and are created in our cooperate offices in Tennessee!

And remember, you can always trust one of our SERVPRO of San Diego East technicians to give you the best service we can offer! 

Large Kitchen Loss

8/12/2019 (Permalink)

Our Senior Technician clearing debris. Our Senior Technician, removing the wet layers of flooring.

This particular customer had a very large water loss in her kitchen. She had custom fitted refrigerator, which cost upwards of $5,000. The refrigerator had a slow hose leak, which was not noticed for awhile. 

She noticed that her tile floors around the refrigerator and dish washer where wet. She would mop it up, only to notice that a few days later it was wet again.    

Our SERVPRO of San Diego East technicians located the leak and where able to locate the cause of loss. Our team had to call in the original company that installed the refrigerator, and our now working towards the demolition of the kitchen. 

The water permeated 3 layers of flooring: Tile and grout, wood flooring under the tile, and the cement under the wood flooring. 

We are currently working to get the kitchen dry and make it look "Like it never even happened."

Fire Preparation

8/12/2019 (Permalink)

Mountains in San Diego on fire. The eastern mountains in San Diego on fire during the 2003 brush fire.

In 2003 San Diego experienced one of the worst fires in its cities history and the third largest in California's history. 

Over 273,246 acres burned with 2,232 homes lost, 22 commercial buildings, and 15 unfortunate fatalities, the total amount for the loss was an estimated $1.333 billion.

Many SERVPRO franchises rallied together in order to get home and property owners back into their houses as soon as possible. 

So how would you properly prepare for a large brush or forest fire? What do you bring with you? What do you leave behind? Unlike water, fire leaves nothing but ashes and dust, so the amount of damage can be catastrophic. 

Here are 10 things SERVPRO of San Diego East thinks you'll need!

  • Pets
  • Identification for the family
  • Cash and credit
  • Important Documents 
  • Keys
  • Medication and Medicine
  • Hygiene Supplies 
  • Electronics
  • Keepsake items, such as pictures

Reviews and Feedback

8/12/2019 (Permalink)

Happy homeowners looking on as SERVPRO arrives to help. Never forget, no matter how big or small the damage is, we want to make it "Like it never even happened!"

As you may SERVPRO of San Diego East is under new ownership! Our hope is to serve our surrounding community and build a lasting relationship with our clients and customers. That means we want to have honest reviews and feedback. This helps us grow as a team and improve our services.

Here are the 3 way you can leave us your review.

Facebook: https://www.facebook.com/SERVPRO619

-You can head to the “Reviews” section of our Facebook page, and leave your review there, and don’t forget to like us on Facebook and follow us on Instagram, (@SERVPRO_sandiego) to stay updated on what is going on in our surrounding community and what our team is up to.

Yelp: https://www.yelp.com/biz/SERVPRO-of-san-diego-san-diego

-Yelp requires stars ranging from 1-5 and a brief assessment of how we did! This is where you can leave your feedback for how we can improve as a team for other “yelpers” to see.

Google: SERVPRO of San Diego East

-Google is the leading search engine in the world, if you go to google.com and search for SERVPRO of San Diego East  in the bar,  you will see multiple SERVPRO franchises in San Diego, be sure to click on the correct SERVPRO! (SERVPRO of San Diego East) You can then leave a review with a star review ranging from 1-5.

Thank you so much for your honesty and it was a pleasure working with you!

Our promise to you.

8/8/2019 (Permalink)

Technicians showing home owners the cause of loss. Our Technicians are all trained to be able to handle any loss!

We know first hand the confusion and the frustration that can come when you feel out of the loop on a project going on in your home or property.

That's why SERVPRO of San Diego East wants to make you a promise that we want to try our hardest to keep.

We want you to know what's going on. Our goal is to ensure you, as our customer feel honored and respected through the remediation and mitigation process. 

Our goal is to keep you as updated as possible to ensure that you have no doubts as to whether the job will be done correctly or not. We want to make sure we develop a healthy and honest relationship, so you can trust us through the process.

Storm Damage

8/7/2019 (Permalink)

Ocean Beach pier after a large storm! The after math of storm waves crashing into Ocean Beach Pier.

San Diego is known for its beautiful homes on the ocean and its beautiful beach communities. Those homes and communities, at times, can be the most peaceful and restful places. 

A few years ago a large storm hit San Diego and greatly affected its beach homes and communities! 

Many homes where flooded and many personal belongings where lost due to water damage. 

Multiple SERVPRO franchises rallied together to be able to provide the home owners and property owners the proper remediation. The damage was extensive but SERVPRO's franchise where able to make it look "Like it never even happened!" 

Remember, to have SERVPRO of San Diego East on speed dial, so we are able to remove and restore any storm damage. We never wish any damage on any of our customers, but if there is...you know who to call!

Asbestos and how to deal with it!

8/6/2019 (Permalink)

a close up image of Asbestos in a customers drywall. Do not let Asbestos scare you from remediation! We are here to help.

Asbestos, what is it? Why did we used it? What do we do when we find it?

These are all legitimate questions to ask when dealing with a home that has had fire, water or mold damage. 

The What?

Asbestos is a heat-resistant fibrous silicate mineral that can be woven into fabrics, and is used in fire-resistant and insulating materials such as brake linings. 

The Why?

As you may know, in the past, asbestos was used in building materials because the fibers provided strength without adding much weight, which made asbestos a sought after building material!

Later on through the years asbestos would be found to be very harmful to health and multiple government agencies would fight to stop using asbestos in homes as a building material.

So what does SERVPRO of San Diego East do when we find asbestos? 

We help.

We work with an abatement company that specializes in the remediation of asbestos, as we walk with you the entire way through, to make sure it looks "Like it never even happened."

Explosion at San Diego Home!

8/6/2019 (Permalink)

A soot covered roof after a large explosion. Flames reached over 10 feet high and charred the side walls and roof of this home.

This customer had a gas leak outside their home which caused a large explosion. 

Thankfully no one was injured and the damage caused was not as bad as it could have been! SERVPRO of San Diego East arrived on the scene and was able to asses the situation and provide the customer with information pertaining to fire loss.

Our crew arrived on the scene and was able to work closely with the customer to dispose of certain materials that where no longer salvageable. 

After about a week and half of cleaning, our team was able to make it look "Like it never even happened."

After that process SERVPRO of San Diego East's team began the clean up, which involved power washing the floors and walls and deep cleaning to remove soot. 

Leadership

8/6/2019 (Permalink)

A Crew Chief casting vision for his team. Our SERVPRO employees are trained by the best to be the best!

At SERVPRO of San Diego East, we are always wanting to learn from the best in order to be the best. That is why we love to employ those who have a background in leadership, whether it be in a formal pastoral role, or military role, our employees know how to run a team.

When you call SERVPRO of San Diego East's you can be confident that our team and it's crew chiefs or senior technicians are ready to lead the way and ensure that you are taken care of. 

Along with leading their team, they want to serve you to the best of their abilities and be able to meet your needs, our leaders understand the pain and stress you may be under, that is why we are here to help. 

Only YOU can prevent kitchen fires!

8/5/2019 (Permalink)

A pan up in flames! Remember our three tips to prevent any kitchen fires!

Fires are some of the most dangerous and stressful disasters that can happen to us or someone we know. The amount of damage one kitchen fire can do is scary, but SERVPRO of San Diego East is here to help. 

Post fire clean up is one of our specialties, we pride ourselves in wanting to help our customers make sure that their properties belongings are well recovered after a loss.

That is why SERVPRO of San Diego East offers certain services for fire damage remediation, such as detailed item cleaning and document restoration. 

Here are some quick tips to help prevent any future disaster! 

  • Cook in a clean area with clean cookware. A greasy stove top or exhaust hood can catch fire easily once a burner gets hot.
  • Clean up spills as soon as the stove top cools. Drip pans that have grease or food can ignite the next time they’re used.
  • Keep a fire extinguisher on hand. It is actually recommended to have at least 3 in the home that are easily accessible, preferably in the garage, living room, and kitchen.

We hope these quick tips help you prepare!

Storm Preparation

8/5/2019 (Permalink)

A tree that has fallen over a car. Strong winds in San Diego, caused not only flooding in homes, but tress outside of homes to fall.

San Diego is known for many things, but storms are not one of them, but when we do get the occasional storm that comes through, SERVPRO of San Diego East wants to make sure you are prepared for the worst!

Here are some tips from the City of San Diego, to ensure that you and your loved ones stay safe through out any emergency during a storm.

When Rains Arrive

  • Report flooding to the City's emergency dispatch center at 619-527-7500
  • Report downed electrical lines or gas emergencies to San Diego Gas & Electric at 800-411-7343.
  • Leave early if your property is in a flood zone. Water levels can rise fast once storms start. 
  • Drive carefully! Take your time getting home or to work.

After Rains Pass

  • Report non-emergency problems, including but not limited to blocked storm drains, potholes, and broken street lights
  • To report structural damage to your property or residence, call the City's emergency dispatch center at 619-527-7500.
  • Contact your property insurance carrier and SERVPRO of San Diego East to report damages to your property and learn how to file a claim with the City for flood damage.

SERVing our community

8/1/2019 (Permalink)

The owner of SERVPRO of San Diego cleaning up some trash. SERVPRO of San Diego East is always willing to serve our community.

Here at SERVPRO of San Diego East, we not only want to be the leading experts in mold, water and fire clean up, but we also want to be leaders in our community. 

This particular morning, SERVPRO of San Diego East's owner decided we should bless our surrounding neighbors by cleaning the dumpsters and the surrounding areas.  

Our office and production team rallied together to make sure that we cleaned properly. It was a great way to start the day and prepare. 

We believe in team building exercises and growing together, that way in the future, we know that no matter how big or small the job, our team will be in it together for the long run. 

So if you ever call SERVPRO of San Diego East's team, know that they will work together to get the job done!

Sneaky Mold

7/10/2019 (Permalink)

Mold hiding behind a layer of dry wall. SERVPRO of San Diego East specializes in Mold Remediation!

A restaurants water heater broke and flooded this neighboring saloon. Water crept under the floor boards and the walls.

The standard procedure for SERVPRO of San Diego East is to make a 24" dry wall cut to ensure moisture does not continue to rise up through the walls, this also allows us to dry out the internal parts of the wall, such as 2 x 4 wood beams, correctly.

As our team began to cut, they noticed a musty smell coming from the wall and upon further inspection they noticed mold growth. This mold growth was preexisting, and went unnoticed for quiet some time. 

Our team then set up containment and began to remove the mold properly and ensured that the growth would not spread. 

Clean as a whistle

7/5/2019 (Permalink)

a clean floor after a pack out. Remember, SERVPRO of San Diego East specializes in cleaning and sanitizing!

SERVPRO of San Diego East wants to insure that we always leave your home clean and tidy after any of our visits. 

This particular customer had a major water loss, that came from his attic and poured out into his kitchen floor. Our team arrived and has been involved from start to finish. 

Our first crew came in and extracted the water that had collected in his living room, and then proceeded to cut and demo the affected areas. After that, our production manager decided it was best to clear his living room of all belongings and proceeded to remove his current flooring. 

That is when our pack out crew arrived and properly stored all of the customers belongings, and then proceeded to use our very own SERVPRO products to clean! 

Our goal is to have the best technicians serving our customers

7/1/2019 (Permalink)

Two of our SERVPRO employees taking moisture readings. Our owner showing one of his buddies how to correctly pull base boards.

Our goal at SERVPRO of San Diego East is to have the best technicians serving our customers.

That is why we are always learning from each other. Our technicians are the first responders when it comes to floods, fires and mold damage.

That means they need to be not only trained on how to handle the physical damage but also how to walk with our customers through the pain of dealing with losses. 

From taking moister readings to cutting out dry wall...from cleaning carpets at a professional level to packing out an entire home neatly and correctly, our team is ready.

So just know that when SERVPRO of San Diego East shows up to your home or business you are getting the best of the best when it comes to what we do!

Did you know that one of the cheapest pieces on a toilet can cause the most expensive damage?

7/1/2019 (Permalink)

A bathroom whose ceiling has collapsed. No matter how large the loss, SERVPRO of San Diego East can handle it!

Did you know that one of the cheapest pieces on a toilet can cause the most expensive damage? 

The toilet supply line refills the tank after every flush. What connects them is a small plastic washer that stops any water from leaking. 

These washers can cost anywhere from three to six  dollars, and should be changed every three to five years. Unfortunately this is such a small piece that many property owners forget to replace them, and after awhile, due to water pressure these washer crack and break. 

This is a downstairs toilet, above this restroom is another restroom, where the plastic washer broke in the middle of the night. Water poured out for over 6 hours, until the floor collapsed on top of the 1st floor bathroom.

Moral of the story? Change the plastic washer in your toilet!

Do you need a company to move your items out?

7/1/2019 (Permalink)

SERVPRO Technicians organizing boxes during a pack out.  Our pack out team organizing after a large pack out!

Maybe you had a major loss in your home and now you have your living room, kitchen or bedroom, moved into another part of your home or you need somewhere to store your belongings. 

At SERVPRO of San Diego East, we pride ourselves in taking care of our customers belongings. We make sure our pack out team has the upmost respect with anything they are packing out. 

Our team wants to make sure that everything is inventoried well and is marked correctly, boxed up and packed great! We also offer an option to keep your belongings at our warehouse. Where we offer security and safe vaults, that are only accessible to our trusted staff. So rest assured that if you are worried about your belongings, we have got you covered.

Did you know that concrete floors are susceptible to water damage?

6/21/2019 (Permalink)

Containment on a cement floor.  SERVPRO of San Diego East knows how to handle water and flood damage!

Did you know that concrete floors are susceptible to water damage as well? 

Concrete can be damaged by fire, water, bacterial corrosion, calcium leaching, physical damage and chemical damage, in turn concrete loses it strength and begins to crack.

This customer called us right in time after a huge water loss and our team was able to save the concrete slab by creating a tent over the moist concrete, the technicians first measured out and cut 3 separate plastic pieces and then secured it to the floor with tape. 

They then ran a dehumidifier into the tent, this helped with the concrete's drying process. 

After 2 days the slab was dry and no cracking occurred to the concrete! 

Remember to call SERVPRO of San Diego East if you ever have any type of water loss! 

How do Remediations Companies Handle Fire Clean Up?

6/5/2019 (Permalink)

Our Production Manager cleaning up soot. Smoke and soot can get into the trickiest of places! Our owner is making sure he gets into every spot to make it look "Like it never even happened."

Have you ever left something on the stove to cook, only to forget about it a few minutes later? We all have! And we know the damage can sometimes be annoying and cumbersome to clean. 

SERVPRO of San Diego East, not only has the right products to clean the job properly, but our technicians are all trained to make it look "Like it never even happened."

This customer left some tortillas on the stove and it caused her whole kitchen to smoke up! After she tried countless times cleaning it, she could not get the smell of smoke to go away!

SERVPRO of San Diego East arrived and was able to clean properly, and after the first clean, the smell was gone, now the customer can return to her kitchen in peace!

Inspecting Mold at A Residence's Home

5/23/2019 (Permalink)

One of our Crew Chiefs cleaning out a mold infested bathroom. SERVPRO of San Diego East specializes in mold remediation.

Water leaks can go on for a long time without anyone noticing. Especially ones that are located in areas you would hardly ever look. This customer happened to look underneath her master bathroom sink one night and noticed green and black dots covering everything.

The customer made the right choice by calling SERVPRO of San Diego East and we came out as soon as possible. After the initial scoping process to make sure everything was in place, our technicians proceeded to take the proper steps to insure the mold would be taken care of.

Here is one of our technicians inspecting his dry wall cut. This job was finished within 2 days and now it looks "Like it never even happened." The customer was so happy about the service that SERVPRO of San Diego East provided!

Washer Overload Causes "Funky" Smell, Turns out it's Mold

5/13/2019 (Permalink)

Mold on a piece of tac-strips The mold that began to grow under the customers carpet flooring.

Have you ever walked into your home or office and smelled something “funky” or “musty” in the air? This customer did and called SERVPRO of San Diego East immediately.

On arrival our crew chief and technician could also smell what the customer was describing, and upon further inspection they realized that mold was growing under the carpet flooring of the customer’s apartment. A few weeks prior the customer had a very significant water loss, due to a washer overload. The washer was located in the living room and the customer took it upon himself to begin the water remediation, with no professional assistance. Fast forward to last week, he began to smell the repercussions of not calling SERVPRO of San Diego East as soon as possible.

In general, mold will not grow indoors without water, dampness or excessive moisture, but when a large water loss happens, and is not attended to by the professionals at SERVPRO of San Diego East, one always runs the risk of mold growth.

Our technicians are not only trained to professionally handle water damage, so mold does not occur, but in the case that mold has begun to grow, our technicians are also trained to handle mold remediation.

 Our team is now working to restore the customers home and make it "Like it never even happened."

Call SERVPRO of San Diego East, (619) 280-2377, for any water or mold remediation!

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