A restaurants water heater broke and flooded this neighboring saloon. Water crept under the floor boards and the walls.
The standard procedure for SERVPRO of San Diego East is to make a 24" dry wall cut to insure moisture does not continue to rise up through the walls, this also allows us to dry out the internal parts of the wall, such as 2 x 4 wood beams, correctly.
As our team began to cut, they noticed a musty smell coming from the wall and upon further inspection they noticed mold growth. This mold growth was preexisting, and went unnoticed for quiet some time.
Our team then set up containment and began to remove the mold properly and insured that the growth would not spread.
Clean as a whistle
SERVPRO of San Diego East wants to insure that we always leave your home clean and tidy after any of our visits.
This particular customer had a major water loss, that came from his attic and poured out into his kitchen floor. Our team arrived and has been involved from start to finish.
Our first crew came in and extracted the water that had collected in his living room, and then proceeded to cut and demo the affected areas. After that, our production manager decided it was best to clear his living room of all belongings and proceed to remove his current flooring.
That is when our pack out crew arrived and properly stored all of the customers belongings, and then proceeded to use our very own SERVPRO products to clean!
Our owner showing one of his buddies how to correctly pull base boards.
Our goal at SERVPRO of San Diego East is to have the best technicians serving our customers.
That is why we are always learning from each other. Our technicians are the first responders when it comes to floods, fires and mold damage.
That means they need to be not only trained on how to handle the physical damage but also how to walk with our customers through the pain of dealing with losses.
From taking moister readings to cutting out dry wall...from cleaning carpets at a professional level to packing out an entire home neatly and correctly, our team is ready.
So just know that when SERVPRO of San Diego East shows up to your home or business you are getting the best of the best when it comes to what we do!
What a stinky job!
Did you know that one of the cheapest pieces on a toilet can cause the most expensive damage?
The toilet supply line refills the tank after every flush. What connects them is a small plastic washer that stops any water from leaking.
These washers can cost anywhere from three to six dollars, and should be changed every three to five years. Unfortunately this is such a small piece that many property owners forget to replace them, and after awhile, due to water pressure these washer crack and break.
This is a downstairs toilet, above this restroom is another restroom, where the plastic washer broke in the middle of the night. Water poured out for over 6 hours, until the floor collapsed on top of the 1st floor bathroom.
Moral of the story? Change the plastic washer in your toilet!
Our pack out team organizing after a large pack out!
Maybe you had a major loss in your home and now you need to have your living room, kitchen or bedroom, moved into another part of your home or you need somewhere to store your belongings.
At SERVPRO of San Diego East, we pride ourselves in taking care of our customers belongings. We make sure our pack out team has the upmost respect with anything they are packing out.
Our team wants to make sure that everything is inventoried well and is marked correctly, boxed up and packed great! We also offer an option to keep your belongings at our warehouse. Where we offer security and safe vaults, that are only accessible to our trusted staff. So rest assured that if you are worried about your belongings, we have got you covered.
Cement and Water
Did you know that concrete floors are susceptible to water damage as well?
Concrete can be damaged by fire, water, bacterial corrosion, calcium leaching, physical damage and chemical damage, in turn concrete loses it strength and begins to crack.
This customer called us right in time after a huge water loss and our team was able to save the concrete slab by creating a tent over the moist concrete, the technicians first measured out and cut 3 separate plastic pieces and then secured it to the floor with tape.
They then ran a dehumidifier into the tent, this helped with the concrete's drying process.
After 2 days the slab was dry and no cracking occurred to the concrete!
Remember to call SERVPRO of San Diego East if you ever have any type of water loss!
No flood too big!
Our Tech, Samson, prepping for some demo!
When this Jersey Mike's began to see water pour in from there neighboring business. They knew exactly who to call.
The dentist next door had a fire sprinkler go off for an hour before anyone noticed, and by then it was too late!
Upon arrival, our technicians began to calm the employees and the owner of the Jersey Mike's and explained to them what was going to proceed.
Within a few hours a large percentage of the damage was remediated, and our technicians began the process known as containment. They started by insuring that all chairs and tables where covered, so no unwanted debris would be found laying around.
SERVPRO of San Diego East was there just in time so no further damage was caused and now the Jersey Mikes and jump back into business
Fire Clean Up
Smoke and soot can get into the trickiest of places! Our owner is making sure he gets into every spot to make it look "Like it never even happened."
Have you ever left something on the stove to cook, only to forget about it a few minutes later? We all have! And we know the damage can sometimes be annoying and cumbersome to clean.
SERVPRO of San Diego East, not only has the right products to clean the job properly, but our technicians are all trained to make it look "Like it never even happened."
This customer left some tortillas on the stove and it caused her whole kitchen to smoke up! After she tried countless times cleaning it, she could not get the smell of smoke to go away!
SERVPRO of San Diego East arrived and was able to clean properly, and after the first clean, the smell was gone, now the customer can return to her kitchen in peace!
Mold and Dry Wall
Water leaks can go on for a long time without anyone noticing. Especially ones that are located in areas you would hardly ever look. This customer happened to look underneath her master bathroom sink one night and noticed green and black dots covering everything.
The customer made the right choice by calling SERVPRO of San Diego East and we came out as soon as possible. After the initial scoping process and making sure everything was in place, out technicians proceeded to take the proper steps to insure the mold would be taken care of.
Here is one of our technicians inspecting his dry wall cut. This job was finished within 2 days and now it looks "Like it never even happened." The customer was so happy about the service that SERVPRO of San Diego East provided!
The mold that began to grow under the customers carpet flooring.
Have you ever walked into your home or office and smelled something “funky” or “musty” in the air? This customer did and called SERVPRO of San Diego East immediately.
On arrival our crew chief and technician could also smell what the customer was describing, and upon further inspection they realized that mold was growing under the carpet flooring of the customer’s apartment. A few weeks prior the customer had a very significant water loss, due to a washer overload. The washer was located in the living room and the customer took it upon himself to begin the water remediation, with no professional assistance. Fast forward to last week, he began to smell the repercussions of not calling SERVPRO of San Diego East as soon as possible.
In general, mold will not grow indoors without water, dampness or excessive moisture, but when a large water loss happens, and is not attended to by the professionals at SERVPRO of San Diego East, one always runs the risk of mold growth.
Our technicians are not only trained to professionally handle water damage, so mold does not occur, but in the case that mold has begun to grow, our technicians are also trained to handle mold remediation.
Our team is now working to restore the customers home and make it "Like it never even happened."
Call SERVPRO of San Diego East, (619) 280-2377, for any water or mold remediation!