Recent Posts

Signs You May Have Water Leaks

4/6/2021 (Permalink)

water cracks Foundation cracks from underground water.

Oftentimes when we think of water damage natural disasters come to mind. Heavy rain storms and hurricanes are certainly an expensive form of water damage, but they are definitely not the most common. Some of the most unexpected water losses come from consistent, unsuspecting water leaks. So what are some signs that may indicate you may have water leaks in your home. 

Increased Water Bill 

One of the easiest forms to spot water leaks is an increase in your water bill. Typically your water bill will be around the same range from month to month with a couple of exceptions. Start by tracking your water bill to learn the patterns of your household. Remember to note when there are changes in your home - new roommate, filling the pool during the summer, etc. If you see anything suspicious for more than two months you may have a water leak. 

Foundation

Warped or caving in ceilings may indicate roof damage in a home, and should be fixed immediately as this can be a hazard to safety. Cracks in concrete in spaces like the basement or garage can indicate underground water typically this occurs over time, heavy rain makes matters worse and should be taken care of by a water remediation specialist.

Discoloration

Discoloration can come from water stains, mold, and unusual build up around pipes. Water stains along with mold are most common on ceilings and walls. If you spot any discoloration on pipes make sure to temporarily seal the leak and call a professional to properly fix the pipe leaks.

To find the best remediation companies make sure to type in “water remediation” on your search bar for specialized services.

You just had a fire in part of your home - now what?

2/24/2021 (Permalink)

house on fire Firefighter putting out a fire.

Fire Damage and Restoration

After the fire has been put out the adrenaline from the drama of the day has settled down - reality hits… What are you going to do with the damage that has occurred to your home or property? Well the first thing you should do is not panic. Did you know that remediation companies like SERVPRO of San Diego East can fix the state of your home almost entirely to the way it was?

The first thing you should do is call a remediation company like ours, you should especially call right away if your property was soaked to put out the fire. If your property was soaked through yourself or firefighters putting out flames then there will be additional steps that need to be done in order to get your home back to normal. Fire to an infrastructure already causes the foundation to weaken, adding water to the mix makes the structure even more vulnerable.

Once the water has been dried with dehumidifiers and fans the next step is to demolition the structure that has been damaged, this is typically a quick phase in the process. Afterwards we begin reinstating the infrastructure of the property - here at SERVPRO we call this the rebuilding phase. Finally your property will be up and running again. 

To see a full in depth timeline and steps please go to our fire damage and restoration page for more information.

The Importance of Drying Time

2/1/2021 (Permalink)

servpro techs air mover SERVPRO technicians drying a restaurant.

Before starting the remediation process during any water outbreak the drying process must be handled first. Drying time is important because residents can get their home back into shape, business owners can start selling again, and cut cost is ensured for insurance companies.

Drying time is the average number of days between the first air mover or dehumidifier being placed on-site until the last air mover or dehumidifier is removed from the job site. SERVPRO follows the IICRC S500 Standards in order to give customers the best drying time. There are three levels of drying time expectancy there is less than five days which fall under green, between five to seven days is yellow, and finally more than seven days which lands in red. Our goal is to always have drying time be in the green zone.

What causes delay in drying time?

There are multiple factors that can cause a delay in the drying time. One of the most common factors is when residents or property owners unplug the air mover or dehumidifier. Unplugging appliances will surely increase the time needed to dry this also causes water to sit on surfaces which will cause the spread of mold and will further the damage of surfaces resulting in higher cost. Definitely do not unplug appliances.

Another cause of delayed drying time is moving appliances. When technicians set the appliances for drying time they are placed in areas that are most wet. This is not noticeable with the human eye therefore  water levels are measured with water mapping tools for the most accurate drying placement.

Another common factor that may cause drying time are storms or more water leakage. Storms are definitely out of our control so make sure the technician that is working on your case is notified quickly to prevent further damage. If you had a water leakage make sure the water source is shut off everytime water is not needed to be in use.

For further information download SERVPRO’s water  brochure. This brochure will give you more details and instructions on what to do when water hits your home or business.

Common Damages Storms Bring to a Residence or Business

1/20/2021 (Permalink)

San Diego storm Storm in 2017 located in San Diego, CA

The forecast shows rainy days are ahead of us. With this information it is important to start preparing your residence and/or commercial property for the potential water leaks or damage. Since there are many variables that can occur during a storm we have listed below many action items you can take to be one less person that calls a remediation company like SERVPRO of San Diego East.

First thing first make sure to be aware of the type of storms that occur in our area especially those whose residence or commercial property is in close proximity to Imperial Beach, Coronado Beach, Mission Beach, and La Jolla Shores. Properties close to the ocean will always have the worst damage due to the combination of the tide, water waves, rain, and wind speed.

  • Flooding
  • Ground Water: Ground water is a form of flooding, it occurs when water fills in the cracks beneath your property. Luckily for you there is an entire website dedicated on educating common factors in ground water to learn more go to groundwater.org.
  • Roof Leaks: Roof leaks are very common during storms - this occurs if there are many holes in your shingles with also the combination of weak infrastructure. Depending on the type of material used for your shingles it is important to renew your roof after 12-25 years. Your roof may have withheld last year’s rain, but if you know you are due for maintenance make sure to update that before the costs increase. Many times homeowners do not update their shingles, which is the shield of the infrastructure of their home or business and further damage their property.

What makes SERVPRO of San Diego East different from other restoration or remediation companies?

1/18/2021 (Permalink)

servpro team photo SERVPRO of San Diego East team photo.

Customer Service

Every SERVPRO franchise is run the same, but here at SERVPRO of San Diego East we make sure to put the needs of our customer first. If you read our reviews from our customers since the new transfer of ownership you may have noticed our customers highlight the quality of our customer.

Communication

From our office coordinator to our guys on the field we make sure to communicate easily throughout the entire process. We understand having water or fire damage in your home can be a lot to handle at once. There are many moving parts taking place such as insurance companies, remodeling work, initial remediation, and inspections that all need to take place in order to complete the  

Our Process

One thing that makes us unique is the process we go through to ensure the appropriate work is being performed. We use different processes for different scenarios but you can always expect an initial inspection, and a plan being created to suit your residence or commercial business.

SERVPRO of San Diego East is happy to serve you at this time and is glad and blessed to still be serving the community of San Diego. For enquiries please call (619) 280-2377.

COVID-19 Commercial Cleaning

11/18/2020 (Permalink)

Iconic covid cleaning Commercial COVID-19 cleaning.

In the month of November we had the opportunity to clean a commercial building. There was a confirmed positive COVID-19 case in the building and it needed immediate cleaning to avoid spreading when all employees to return to work.

The first thing we do here at SERVPRO of San Diego East is put on our safety gear. Our safety gear consists of gloves, mask, and a hi-vech suit; this is so our technicians do not come in contact with COVID.

The next step is getting a scope of the area and making sure we deep clean the areas where the COVID positive employee has spent the majority of their time, for example the employee's desk or cubicle and common areas.

Finally we make sure that all areas have been sprayed down and disinfected. Once we have gone through disinfecting the premises we always make sure to leave behind a decal that shows your employees and customers it is safe to go into your building with of course caution.

The Seasonal Santa Ana Winds

11/11/2020 (Permalink)

Santa Ana winds graph Santa Ana winds from space.

What is the Santa Ana Winds

The Santa Ana winds are a weather staple in southern California. They come from the Great Basin of Nevada. When you have hot, dry weather blowing in from the desert it causes wind to go up to 100 miles per hour! The Santa Ana winds often cause a lot of mishap typically involving tree branches. Not only do tragedies come from tree branches, but the winds also bring out the worst in fires.

How does the Santa Ana winds help fire spread?

The Santa Ana winds are known for creating dry air taking all of its moisture with it. Because of the lack of moisture in the air the “fuel” such as grass and trees hold no moisture during the Santa Ana winds. Since the “fuel” has no moisture the intensity of the fire will be stronger in comparison to other seasons.

Not only do the Santa Ana winds take moisture away from the air, but because of the intense winds it also causes the spread of the fire to grow rapidly. Because of the high winds it will also make it difficult for firefighters to predict where the fire will spread to.

Remediation companies like SERVPRO of San Diego East specialize in fire damage restoration. Make sure to call the local fire department along with a restoration company if a fire has affected your home.

San Diego Rain Storms

11/9/2020 (Permalink)

rain drops San Diego winters are rainy days.

Last Years San Diego Storms

For many, many years San Diego, CA did not have much rain. As of 2018 rain has become a more frequent visitor, and as of 2019 Southern California is no longer considered drought territory. San Diego, CA is expected to have rain storms starting in the month of November. Last year many property and residential owners were unprepared for the damages rain storms bring. Many people’s homes were minimally flooded, rain came through the roofs of their homes, and other unknown leakage became apparent after the rain storm.

Prepare For The Rain

It is sometimes difficult to prepare for a rainstorm because most likely during a rain storm is when commercial and residential owners find out they are having water leaks. The team at SERVPRO of San Diego East highly suggests when rain leaks into your home it is best to call a remediation company immediately, this will ensure low cost. If you had water leaks from last years rain make sure that issue has been fixed before the rainy season begins. The cost to update your home may be expensive, but the money invested does not compare to the cost of water damage repairs.

How Can SERVPRO of San Diego East Help

If water damage occurs know that remediation companies will help restore your home or commercial property. Depending on the situation remediation companies will use an array of equipment to properly retract the issues caused by the rain. If parts of your home or business have been severely soaked there will be extended steps that will need to take place such as reconstruction. Reconstruction is rebuilding parts of the infrastructure that no longer has strength - many times this is drywall.

Make sure to call a remediation company immediately once water damage is present.

Wildfires in San Diego County

10/27/2020 (Permalink)

wildfire Wildfire in Southern California.

For the past couple months San Diego County has been hit with wildfires. Thankfully many first-responders have handled the heavy lifting. Putting out wildfires is extraneous work and requires a lot of monitoring and decision making.

First, firefighters assess the fire in order to determine how the it should be put out. Many factors play into this such as: the intensity, spread, and cause of the wildfire. Sometimes it is even decided to let the wildfire die out on its own. And of course in situations where people may be harmed immediate action will take place.

Firefighters use a tactic called “firebreak,” this method is used to stop wildfires naturally. A “firebreak” is land surrounding the wildfire that has been stripped of its fuel (trees, grass, etc.) from aiding the progression of a fire.

Sometimes firefighters don’t have a choice but to manually put out fires. The main method used is pouring fire retardant from a helicopter. Fire retardant is poured by helicopters to slow or weaken the fire. Once fire retardant has been used, helicopters will also pour water to ultimately put the fire out.

Click here to learn more about wildfires.

COVID Cleaning for Commercial Properties

9/14/2020 (Permalink)

SERVPRO technician sanitizing commercial property SERVPRO San Diego East technician sanitizing commercial property.

Many people are hesitant to go into commercial buildings due to being around people who may have been exposed to COVID-19. With this, SERVPRO of San Diego East is part of Certified: SERVPRO Cleaned developed by SERVPRO headquarters. Certified: SERVPRO Cleaned is a method meant to rid of viral pathogens. This is a "3 C" step by step program we provide for businesses: Consult, Clean, and Certify. When a commercial business has gone through our program they receive a decal sticker on their window to show their customers they are in a disinfected area.

Consult

The first step of the C’s is to Consult. Consulting will determine the level of disinfecting needed for the building. Other forms of cleaning customization we consider are the size of the building, how many people are actively in the building, and the nature of the business. For example a warehouse cleaning program will look significantly different than that of a restaurant or shopping center.

Clean

The second step is Clean. The cleaning process will take measures such as: People, Process, and Product. Our technicians are prepared and equipped to not breathe the air in your facility along with spreading any pathogens. SERVPRO of San Diego East technicians have been trained to dispose of their PPE appropriately. Based on the level of contamination we may be required to perform various cleanings; this will ensure confirmed COVID-19 pathogens have been exterminated. All SERVPRO franchises are using the CDC certified products to disinfect and clean viral pathogens.

Certify

The third and final step is to Certify. In order for your customers to feel safe in your building we will put a sticker decal that shows the cleaning and sanitization process that was taken at your business.

Create a safe environment and give your customers one less thing to think about. Give us a call at (619) 280-2377 to go through our 3 C’s Certified: SERVPRO Cleaned program.