Recent Posts

The Importance of Flood Insurance to Cover Groundwater Costs

7/30/2021 (Permalink)

Flooded house Flooded home.

Did you know that groundwater accidents such as sewer backup or heavy rain showers associated with floods may not be covered by your home owners insurance? This is why many homeowners opt for flood insurance. Some insurance companies cover ground water expenses, but make sure to ask your insurance company if it covers floods.

People in Southern California rarely experience heavy rain showers, but not all floods are cause by rain. Many floods can be caused by sewer backup, pipes breaking, and even sometimes leaving the faucet on. Flood insurance is very important to cover these expensive costs. Floods are a very costly due to still standing water weakening the surface of the infrastructure and will take a lot of work to remediate the damage.

Visit our Sewage Cleanup page to determine the type of water category you may have. For more information about water damage visit our blog for additional water tips.

Three Major Differences Between Commercial and Residential Restoration

7/21/2021 (Permalink)

office space Office space.

Commercial and residential properties are both structures, but they differ in many ways. Residential properties are smaller and are meant to house people, whereas commercial properties are business affairs and have various people going in and out of those buildings. Today we are going to focus on the three major differences between each.


There is no denying commercial properties tend to be larger than most homes. Many times a business will eventually become large enough to build a commercial property whereas other businesses will choose to share a space within a commercial property. In a shared commercial space if a business has endured a heavy loss such as water damage, or HVAC issues the other business spaces will usually be affected as well.


Most residential homes are made out of wood, whereas commercial properties heavily rely on metal to hold up the structure due to its size. It’s rare to find a home held by metal due to the permits needed in order to do so. 

Another difference is electrical wiring. In a commercial property BX cable is used for electrical wiring. BX cables are metal hallowed tubes where the wiring goes into, they are costly but prevent wiring from any damage. 

Most homes have very simple ceilings, but due to wiring and pipe lines many commercial properties have t-grid ceilings which complicate the restoration process. 


Commercial properties have very specific requirements they need to uphold due to the state policies. Many times this has to do with disability, or gender specific requirements. Each city differs on specifications so make sure to check your city.

Make sure to look at SERVPRO of San Diego East’s commercial blogs for more information!

SERVPRO of San Diego East is a Proud Class B Contractor License Holder

7/13/2021 (Permalink)

contractor license SERVPRO of San Diego East's current contractors license.

What is a class B Contractor License?

We are proud to say that SERVPRO of San Diego East has acquired a class B contractor license. A class B contractor license will allow our production team to construct and demolish areas of a building structure (as high as five levels) in need of water remediation and restoration.

How will this benefit our customers?

Having the class B license will benefit our customers in various ways. First, our customers will not need to have to hire another company to demolish and construct parts of their home. There are already so many companies involved in a water damage loss this will make it easier to communicate within. Since SERVPRO monitors the surface we will also be able to gauge well the area that will need to be restored and this will reduce any possible error.

We are so proud of this accomplishment and can’t wait to better serve our customers! For more information on what sets SERVPRO of San Diego East apart from other remediation companies go to Why SERVPRO.

Find the Best Water and Flood Restoration Services Near You

7/9/2021 (Permalink)

Water pouring out of hose. Water spill occurring from a fire hose.

Water damage is unpredictable and can occur at odd hours of the night. It is important to find the best company in your city, but how do you know what company to use? We are going to dive right in, below are some tips to guiding you to the best remediation company near you!

Specific Services to Water and Flood Restoration

First you need to make sure the company you are planning to call is specific in the certain water damage that has occurred in your residence or business. Some services include flood restoration, standing water, slab leaks, structural drying, bursting pipes, and mold remediation. 

Category 1, 2, and 3

Make sure they are knowledgeable of the three water categories. For example here at SERVPRO of San Diego East we specialize in water damages, but there are categories of severity ranking from 1 - 3. Make sure their company website or social media shows they know how to handle all three categories of water loss.

Reviews and Reputation

Make sure to read reviews from Yelp, Google, and Facebook and do not settle for company with rating less than 4.0. Also make sure their recent reviews are higher than a four rating, some companies improve their process or have new ownership and may have acquired bad reviews in the past. Also just because a company has a five star rating doesn’t mean they will do a great job. Companies will sometimes ask their friends and family to write them reviews make sure the reviews are in depth.

Make sure they have the Following Expertise:

  • Institute of Inspection Cleaning and Restoration Certification
  • Water Damage Restoration
  • Flood Services
  • Structural Drying
  • Mold Remediation
  • Water Extraction
  • Fire and Smoke Damage Restoration
  • 24/7 Emergency Services

Click on our Water Damage blog to learn more tips and facts about water restoration.

How to handle Mold in your Commercial Property?

7/7/2021 (Permalink)

mold on wall Mold on wall.

You have mold at your commercial property, what should you do? As always we suggest having a remediation company check out your facility right away in order to determine estimated cost and time. 

Determine the Needs of your Business

During the mold remediation process there might be a need to close off the space that has been effected by mold. Due to the amount of spread this might be a large or small area. As a business owner or property manager you will need to determine what will best fit for your company. Depending on whether you have customers going into your facility will determine how you should “hide” the on-going mold remediation. Do you need to close your business for an allocated time? Will you have the effected area closed off? How will you make sure the closed off area is aesthetically pleasing to your customers?

How Can you Speed Up the Time?

Making sure to comply is the best route to go. We can not stress enough how important it is to make sure all processes are being followed. Here at SERVPRO of San Diego East we have had numerous customers turn equipment off that result in a delayed remediation. Turning equipment will only slow down the process.

For more tips on handling your property go to our commercial blogs along with the page for commercial mold remediation on our website.

What sets SERVPRO of San Diego East Apart?

6/23/2021 (Permalink)

servpro logo SERVPRO is here to help!

SERVPRO of San Diego East a Water and Fire Restoration Company

If you have ever looked for a remediation company you may have noticed there are plenty of companies to choose from. It might be overwhelming to find the best fit, but here are a couple things that set SERVPRO of San Diego East apart from the rest.

Locally Owned:

SERVPRO of San Diego East is owned and operated by Warren and Jamie Conner. The Conner’s have lived in San Diego, CA for 20+ years.

We are Part of the Big Family:

Even though SERVPRO of San Diego is owned and operated locally it is part of a greater franchise. If there is a need for additional assistance or expertise, know that we have a handful of connections that are willing to help and bring more knowledge.

Full Service Restoration:

Here at SERVPRO of San Diego East we take care of the mess for you. Various water damage companies will handle the beginning steps and then pass it on to a different company. Here we try our best to be involved in the first and final steps. We make sure to hire and contract companies with great customer service along with expertise.

Customer Service:

We are a 24/7 restoration company and hold true to our name by serving those in our community; even if that means patching a roof while it’s raining at night. Our customers are our priority.

To read more articles related to who we are please click on this on Why SERVPRO.

How often do Storms occur in San Diego, CA?

6/15/2021 (Permalink)

white house with grey shingles Keep the roof of your home nice and updated to avoid damage.

Natural disasters occur in every state in the United States, but what could possibly be a threat to San Diego, CA? The most common natural disasters are wildfires, droughts, and floods.

A wildfire is a natural disaster that is almost guaranteed once a year. Residents in Southern California are aware of the fire season from September through November.

Droughts are also common in Southern California and occur from a lack of rain. In recent years San Diego, CA is no longer considered to be in a drought.

After the drought storms such as heavy rain and even hail damage are becoming more common in southern California, many residents are needing to prepare for possible losses. The good news is there are various ways to prepare for a storm. One of the most expensive damages related to storms is reconstructing a roof. Replacing shingles and making sure your roof has been thoroughly inspected will save you a lot of money versus finding out you have a roof leak during a storm.

Inspecting your roof is one of the most expensive costs during a storm, but we have more tips and suggestions to avoid storm damage to your home. Read a previous article titled The Right Way to Prepare for the Rain for additional tips!

Water Damage Home Repair Costs

6/11/2021 (Permalink)

demo reconstruction Home being reconstructed after a huge loss.

If you have had water remediation repairs or know someone who has, you already know it’s not a cheap service.  

On average water restoration can range from $1,500 - $5,500. Depending on various factors the price can go even higher.

What determines the cost of a repair?


Most water and fire restoration companies will create estimates based on square feet of the damaged areas. Note that multiple areas affected will be included in the estimate.

Type of Damage

How did the damage occur? Was the cause of damage due to a storm, flood, or pipe leak? Or was water poured into your home to stop a fire? 

The cause of water loss will determine the necessary steps to repair the damage. For example, someone who has had water loss through a roof leak will need to have their roof repaired. Repairing a roof is an expensive fix and will ultimately increase the cost of a remediation job. 

Another example would be of someone who forgets to turn off the faucet and leaves the water running for a few hours. The floor would need to be dried and the damaged surfaces would need to be replaced. The cost of this job is less expensive than the previous example due to lower reconstruction costs.

Length of Sitting Water

Time is a big factor. The longer you let water sit on walls or infrastructure of your home the more it will cause damage. Water can even cause mold which further increases cost because of reconstruction.

How can I keep costs low?

To keep costs low make sure to call right away to begin the drying process, sometimes you can even avoid reconstruction if you do this right away.

Another way you can keep costs low is to make sure you keep drying equipment on at all times unless further notice. Drying equipment is rented out on a daily basis. If you turn off the equipment it will increase drying time, this also means restoration technicians will need to go back to your home to reassess measurements and reposition the equipment.

To see more articles related to water damage or for water tips click on our Water Damage Restoration blog category.

Fire and Smoke Emergency Restoration in San Diego, CA

6/9/2021 (Permalink)

Fire home burning Fire occurring inside a home

Why Choose SERVPRO of San Diego East over other restoration companies?

SERVPRO of San Diego East is locally owned in order to best serve our community. We are open 24 hours 7 days a week for emergency services.

In order to restore fire and smoke damage it’s important to go through SERVPRO’s seven steps of restoration.

Step 1: Emergency Contact

The fire and smoke restoration starts with you. As soon as you call our representative will ask you questions regarding the fire or smoke damage. This will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We begin by inspecting and testing rooms in your home to determine the extent of fire, smoke, and soot damage. This step is important to developing a restoration plan. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire and smoke damage can often compromise windows, walls, and roofs. To maintain security and to prevent further damage we board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

We begin the water removal process immediately and in this step we remove the majority of the water. We use dehumidifiers and air movers to remove any remaining water to complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use equipment and utilize our technicians to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use various cleaning techniques to restore your belongings to pre-fire condition. We also remove odors with industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step! Oftentimes, depending on the level of repairs replacing drywall, painting, and installing new carpet will take place in this final step.

To learn more about fire and smoke restoration go to our fire and smoke damage restoration category for processes and safety tips.

Storm Damage with SERVPRO of San Diego East

5/13/2021 (Permalink)

rain storm Rain and thunder storm in city.

SERVPRO of San Diego East has been in business since 2018. We have helped many people’s homes and businesses flourish during moments of distress. Some of our notable clients have been Lyft, Asian Business Center, and HUB International. 

All the above customers have one thing in common- storm damage. Many San Diegans are not accustomed to heavy rain and infrastructures are not typically built to withstand harsh climates. With our help their properties were back in business in no time. SERVPRO of San Diego East prioritizes storm cases and makes sure to stop water at its track.

During storm remediation we make sure to keep in contact with the property owner or manager. It’s important to keep in contact due to all the steps that take place during the water remediation process. We also keep in contact with your insurance company in order to proceed with the steps needed to get your business back and running. 

SERVPRO of San Diego East is honored to serve the community of San Diego. For enquiries please call (619) 280-2377.