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Fire & Water - Cleanup & Restoration

Archived Water Damage Blog Posts

Extracting Water with Fans and Dehumidifiers

8/4/2021 (Permalink)

closed off section Closed off section

There are many disasters that can lead to water damage in your home. Some water related damages include heavy rainstorms, floods, sewage backup, and on rare occasions leftover water from putting out a fire.

Here at SERVPRO of San Diego East we extract water by using fans and dehumidifiers. Fans and dehumidifiers take out the moisture from materials and create the moisture into vapor. Some of our specialized equipment has the ability to collect the water, which is later tossed out by a water technician. 

By using direct heat drying protocols we are able to reduce the amount of time. Some examples of direct drying are building containments around affected areas in order to target that specific damage. It is also common to position drying equipment to best target high water surfaces such as under the carpet, a certain wall, etc. This is why it is important to leave equipment and contaminants as they were placed by technicians.

The drying process is important to avoid secondary damage such as mold growth, damage to structural material and high humidity damage to your belongings.

Click on SERVPRO of San Diego East to learn more about and make sure to check out our water damage blog for more water information.

The Importance of Flood Insurance to Cover Groundwater Costs

7/30/2021 (Permalink)

Flooded house Flooded home.

Did you know that groundwater accidents such as sewer backup or heavy rain showers associated with floods may not be covered by your home owners insurance? This is why many homeowners opt for flood insurance. Some insurance companies cover ground water expenses, but make sure to ask your insurance company if it covers floods.

People in Southern California rarely experience heavy rain showers, but not all floods are cause by rain. Many floods can be caused by sewer backup, pipes breaking, and even sometimes leaving the faucet on. Flood insurance is very important to cover these expensive costs. Floods are a very costly due to still standing water weakening the surface of the infrastructure and will take a lot of work to remediate the damage.

Visit our Sewage Cleanup page to determine the type of water category you may have. For more information about water damage visit our blog for additional water tips.

Find the Best Water and Flood Restoration Services Near You

7/9/2021 (Permalink)

Water pouring out of hose. Water spill occurring from a fire hose.

Water damage is unpredictable and can occur at odd hours of the night. It is important to find the best company in your city, but how do you know what company to use? We are going to dive right in, below are some tips to guiding you to the best remediation company near you!

Specific Services to Water and Flood Restoration

First you need to make sure the company you are planning to call is specific in the certain water damage that has occurred in your residence or business. Some services include flood restoration, standing water, slab leaks, structural drying, bursting pipes, and mold remediation. 

Category 1, 2, and 3

Make sure they are knowledgeable of the three water categories. For example here at SERVPRO of San Diego East we specialize in water damages, but there are categories of severity ranking from 1 - 3. Make sure their company website or social media shows they know how to handle all three categories of water loss.

Reviews and Reputation

Make sure to read reviews from Yelp, Google, and Facebook and do not settle for company with rating less than 4.0. Also make sure their recent reviews are higher than a four rating, some companies improve their process or have new ownership and may have acquired bad reviews in the past. Also just because a company has a five star rating doesn’t mean they will do a great job. Companies will sometimes ask their friends and family to write them reviews make sure the reviews are in depth.

Make sure they have the Following Expertise:

  • Institute of Inspection Cleaning and Restoration Certification
  • Water Damage Restoration
  • Flood Services
  • Structural Drying
  • Mold Remediation
  • Water Extraction
  • Fire and Smoke Damage Restoration
  • 24/7 Emergency Services

Click on our Water Damage blog to learn more tips and facts about water restoration.

Water Damage Home Repair Costs

6/11/2021 (Permalink)

demo reconstruction Home being reconstructed after a huge loss.

If you have had water remediation repairs or know someone who has, you already know it’s not a cheap service.  

On average water restoration can range from $1,500 - $5,500. Depending on various factors the price can go even higher.

What determines the cost of a repair?


Most water and fire restoration companies will create estimates based on square feet of the damaged areas. Note that multiple areas affected will be included in the estimate.

Type of Damage

How did the damage occur? Was the cause of damage due to a storm, flood, or pipe leak? Or was water poured into your home to stop a fire? 

The cause of water loss will determine the necessary steps to repair the damage. For example, someone who has had water loss through a roof leak will need to have their roof repaired. Repairing a roof is an expensive fix and will ultimately increase the cost of a remediation job. 

Another example would be of someone who forgets to turn off the faucet and leaves the water running for a few hours. The floor would need to be dried and the damaged surfaces would need to be replaced. The cost of this job is less expensive than the previous example due to lower reconstruction costs.

Length of Sitting Water

Time is a big factor. The longer you let water sit on walls or infrastructure of your home the more it will cause damage. Water can even cause mold which further increases cost because of reconstruction.

How can I keep costs low?

To keep costs low make sure to call right away to begin the drying process, sometimes you can even avoid reconstruction if you do this right away.

Another way you can keep costs low is to make sure you keep drying equipment on at all times unless further notice. Drying equipment is rented out on a daily basis. If you turn off the equipment it will increase drying time, this also means restoration technicians will need to go back to your home to reassess measurements and reposition the equipment.

To see more articles related to water damage or for water tips click on our Water Damage Restoration blog category.

Signs You May Have Water Leaks

4/6/2021 (Permalink)

water cracks Foundation cracks from underground water.

Oftentimes when we think of water damage natural disasters come to mind. Heavy rain storms and hurricanes are certainly an expensive form of water damage, but they are definitely not the most common. Some of the most unexpected water losses come from consistent, unsuspecting water leaks. So what are some signs that may indicate you may have water leaks in your home. 

Increased Water Bill 

One of the easiest forms to spot water leaks is an increase in your water bill. Typically your water bill will be around the same range from month to month with a couple of exceptions. Start by tracking your water bill to learn the patterns of your household. Remember to note when there are changes in your home - new roommate, filling the pool during the summer, etc. If you see anything suspicious for more than two months you may have a water leak. 


Warped or caving in ceilings may indicate roof damage in a home, and should be fixed immediately as this can be a hazard to safety. Cracks in concrete in spaces like the basement or garage can indicate underground water typically this occurs over time, heavy rain makes matters worse and should be taken care of by a water remediation specialist.


Discoloration can come from water stains, mold, and unusual build up around pipes. Water stains along with mold are most common on ceilings and walls. If you spot any discoloration on pipes make sure to temporarily seal the leak and call a professional to properly fix the pipe leaks.

To find the best remediation companies make sure to type in “water remediation” on your search bar for specialized services.

The Importance of Drying Time

2/1/2021 (Permalink)

servpro techs air mover SERVPRO technicians drying a restaurant.

Before starting the remediation process during any water outbreak the drying process must be handled first. Drying time is important because residents can get their home back into shape, business owners can start selling again, and cut cost is ensured for insurance companies.

Drying time is the average number of days between the first air mover or dehumidifier being placed on-site until the last air mover or dehumidifier is removed from the job site. SERVPRO follows the IICRC S500 Standards in order to give customers the best drying time. There are three levels of drying time expectancy there is less than five days which fall under green, between five to seven days is yellow, and finally more than seven days which lands in red. Our goal is to always have drying time be in the green zone.

What causes delay in drying time?

There are multiple factors that can cause a delay in the drying time. One of the most common factors is when residents or property owners unplug the air mover or dehumidifier. Unplugging appliances will surely increase the time needed to dry this also causes water to sit on surfaces which will cause the spread of mold and will further the damage of surfaces resulting in higher cost. Definitely do not unplug appliances.

Another cause of delayed drying time is moving appliances. When technicians set the appliances for drying time they are placed in areas that are most wet. This is not noticeable with the human eye therefore  water levels are measured with water mapping tools for the most accurate drying placement.

Another common factor that may cause drying time are storms or more water leakage. Storms are definitely out of our control so make sure the technician that is working on your case is notified quickly to prevent further damage. If you had a water leakage make sure the water source is shut off everytime water is not needed to be in use.

For further information download SERVPRO’s water  brochure. This brochure will give you more details and instructions on what to do when water hits your home or business.

Vinyl Flooring Water Damage San Diego

6/2/2020 (Permalink)

warped laminate from flooding This is the damage water causes to vinyl flooring if overlooked.

Many homes have vinyl flooring, which are great for resisting water. Vinyl flooring is not completely free of water damage, if the water saturates the vinyl for an extended amount of time it will be ruined and must be replaced. 

Vinyl is not free of mold. It is necessary for vinyl to be dried by fans and dehumidifiers when water has been present for an extensive amount of time. When vinyl flooring has dried many cracks may have formed, this is due to the high temperature from the equipment. When vinyl flooring has been cracked it is best to throw it away and completely remediate the flooring.

The most common causes of vinyl flooring are:

  • Laying vinyl on wet concrete slab not thoroughly cured
  • Moisture from ground water
  • Dishwasher leaks
  • Washing machine overflows
  • Toilet back up or plumbing failure
  • Flooding, mold, mildew and bacteria
  • Excessive moisture in crawlspace

Before you completely renovate your home make sure to call a remediation company, many times people are unaware that many aspects of their home are salvageable. 

Flood Restoration Company Near You

2/5/2020 (Permalink)

Flood damage outside of a home. Flood damage outside of a home.

If you find yourself googling “flood restoration company near me” you came to the right place. You may be finding yourself frantic not knowing what to do first. Should you call a flood emergency company like SERVPRO of San Diego East or start trying to tackle the situation yourself and then call.

The first step you should definitely take is calling SERVPRO of San Diego East, they will ask you to stop the source of water or the entry of waterflow. Sometimes this can not be stopped and you might need additional assistance. For example if there is a storm and your roof is leaking, it may not be easy to access the roof. A SERVPRO technician can quickly patch up the roof once they arrive. Often times the source of water can be difficult to define the technician will find the source as soon as they arrive.

To learn more about flood damage go to this link.

SERVPRO of San Diego East is a company with expertise in water damage and fire damage. If you are looking for an emergency restoration company in San Diego make sure to call (619) 280-2398 we are open 24 hours. We handle all types of emergencies such as: flood damage and restoration, water extraction, rain storms, and groundwater.

Water Damage Repair and Restoration: Restoration

1/29/2020 (Permalink)

Rebuild occurring in basement. SERVPRO franchise rebuilding home after fire damage.

After going through the steps of water damage we finally got to the final step which is restoration. As you may know the steps are: emergency contact, inspection and damage assessment, water removal or water extraction, drying and dehumidification, cleaning and repair, and restoration

The final step is restoration which focuses on restoring minor repairs, such as replacing drywall, installing new carpet. Major repairs such as reconstruction of various areas or rooms in property can take place as well.

Here are some repairs and minor building services that SERVPRO of San Diego East may do while taking on a water damage home or commercial business.

  •  Drywall Removal and Installation
  •  Hardwood Floor Repair
  •  Tile Floor Repair
  •  Painting
  •  Carpet Repair and Installation

Using one restoration company for every step will save you time and money. SERVPRO of San Diego East handles are sorts of emergencies related to restoration. If you need help make sure to call (619) 280-2377.

Water Damage Repair and Restoration: Cleaning and Repair

1/28/2020 (Permalink)

Crew members cleaning after water loss. Crew members cleaning after water loss.

There are six steps that SERVPRO of San Diego East takes in order to restore water damage loss. The steps are: emergency contact, inspection and damage assessment, water removal or water extraction, drying and dehumidification, cleaning and repair, and finally restoration. Today we are going to be focusing on the fourth step.

The fifth step of water damage restoration is cleaning and repair. This step takes place once the moisture from walls and air are completely dried. We believe restoring is the best approach to any loss, this preserves low cost and focusing on affected areas.

Properties will most likely require cleaning after water damage. Some of the items SERVPRO of San Diego East cleans are furniture, upholstery, clothing and other restorable belongings damaged by the water. Odor removal and deodorization helps eliminate odors within your property. 

SERVPRO of San Diego East handles are sorts of emergencies related to restoration. If you need help make sure to call (619) 280-2377.

Water Damage Repair and Restoration: Drying and Dehumidification

1/24/2020 (Permalink)

servpro equipment along walls SERVPRO of San Diego East equipment.

There are six steps that SERVPRO of San Diego East takes in order to restore water damage loss. The steps are: emergency contact, inspection and damage assessment, water removal or water extraction, drying and dehumidification, cleaning and repair, and finally restoration. Today we are going to be focusing on the fourth step.

The fourth step of water damage restoration is drying and dehumidification. This step is taken once the excess water has been removed, the walls and floors are always wet to touch.

The drying and dehumidification process begins by measuring the floor and wall temperature and humidity of the room. SERVPRO of San Diego East crew members need these measurements in order to bring adequate amounts of equipment.

Dehumidifiers help prevent secondary water damage like swelling and warping floors, walls, and furniture. Air movers create airflow across walls, carpets, pads, and furniture - it evaporates moisture.

SERVPRO of San Diego East handles are sorts of emergencies related to restoration. If you need help make sure to call (619) 280-2377.

Water Damage Repair and Restoration: Water Removal / Water Extraction

1/23/2020 (Permalink)

Crew member searching in the attic to find the loss Crew member searching in the attic to find the loss.

There are six steps that SERVPRO of San Diego East takes in order to restore water damage loss. The steps are: emergency contact, inspection and damage assessment, water removal or water extraction, drying and dehumidification, cleaning and repair, and finally restoration. Today we are going to be focusing on the third step.

The third step of water damage restoration is water removal or water extraction. This step is known as removing the majority of water from your home or property. SERVPRO of San Diego East uses powerful pumps and truck-mount vacuum units to rapidly pull out hundreds to thousands of gallons or water.

If your home requires extensive restoration a move-out or pack-out is done in order to further prevent damage. This is not required for every job only necessary for some.

The water removal process occurs immediately. Removing the water from your property or home is important because this will decrease the drying time.

The next step to water extraction is inspecting the carpet and pad. This inspection is done in order to determine whether your home or property sub-flooring needs protection.

SERVPRO of San Diego East uses moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. Sometimes infrared cameras are used to spot hidden water behind walls and ceilings. 

SERVPRO of San Diego East handles are sorts of emergencies related to restoration. If you need help make sure to call (619) 280-2377.

Water Damage Repair and Restoration: Inspection and Damage Assessment

1/22/2020 (Permalink)

Man monitoring moisture. Monitoring how far moisture has spread.

There are six steps that SERVPRO of San Diego East takes in order to restore water damage loss. The steps are: emergency contact, inspection and damage assessment, water removal or water extraction, drying and dehumidification, cleaning and repair, and finally restoration. Today we are going to focus on the second step.

The second step of water damage restoration is inspection and damage assessment. This is when SERVPRO of San Diego East goes to your home and begins to inspect your home or property. At this point the crew establishes a plan.

The SERVPRO of San Diego East crew will check for the source of water, and will be stopped before beginning the third step. Main things are to stop the source and check for contaminated water.

Once the source of water has been determined the next step is to identify the water category. Water categories are important because this will determine the contamination levels and how the restoration process will be executed.

  • Category 1: Clean Water
  • Category 2: Gray Water
  • Category 3: Black Water

*To learn more about categories or water go to this page.

Then we inspect the extent of damage and how far the moisture has spread. This is also when we test your home or property checked for asbestos. One of our last processes if necessary is to pack out a home or property if your items are in danger of further damage. Go here to learn about our packing out process.

Water Damage Repair and Restoration: Emergency Contact

1/21/2020 (Permalink)

Man extracting water from floor Team member extracting water from property.

There are six steps that SERVPRO of San Diego East takes in order to restore water damage loss. The steps are: emergency contact, inspection and damage assessment, water removal or water extraction, drying and dehumidification, cleaning and repair, and finally restoration. For this next week we will be focusing on these steps. Lets dive into the first step.

The first step of water damage restoration is emergency contact. As you may know SERVPRO of San Diego East is a 24 hour 7 days a week business. We are dedicated in water emergencies. It’s extremely important to call as soon as you see water damage, allowing water to sit in your home can increase damage; increase in damage also means increase in cost. 

Once you have called typically the SERVPRO representative will walk you through steps to follow in order to decrease the water flow. The representative will ask you various questions regarding your water damage emergency. This is to ensure the proper service and equipment are going to be used. 

Here is a list of questions to expect:

  • Your name and contact information
  • Your property or home insurance information
  • The street address of where the water damage emergency occurred
  • The time of flooding or water damage
  • The cause of water damage
  • And if there is electricity available

SERVPRO of San Diego East handles are sorts of emergencies related to restoration. If you need help make sure to call (619) 280-2377.

The Effects of Water Damage in your Home

1/15/2020 (Permalink)

Flood in living room. Flood in living room.

Anyone who has had water damage in their home knows the hassle of it. Fans are running at all times, people going in and out of your home - not a fun process. Water damage repair services can also be very expensive sometimes even going up to thousands of dollars. Water damage also increases mold.

Causes of Water Damage

As stated in our previous post. There are multiple causes of water damage. Leaky dishwashers, clogged toilets, broken pipes, broken dishwasher hoses, overflowing washing machines, leaky roofs, plumbing leaks, foundation cracks and many other circumstances. Too much of water can cause the structure of the home weaken. This will require restoration and repairs.

Water Damage Restoration Process

The water restoration process depends on the category of water involved. Category one water is the least harmful form of damage. Category two is slightly contaminated and category three is extremely contaminated and is also known as “black water.”

Here is a great article going in depth of each section.

Call SERVPRO of San Diego East for water damage restoration services. (619) 280-2377

What is Water Damage?

1/2/2020 (Permalink)

Water Damage SERVPRO of San Diego East Category 1 flood in a home.

Water damage can come from various events. Water may enter a structure from broken water pipes, leaking water heaters, washing machine overflow, roof leaks, fire-fighting efforts during a fire, sump pump failure, flooding, sewer backups, and many other sources. If the water is from a clean source, such as a broken water pipe, restoration of materials is much more likely. Water damage is also handled in different ways depending on the category.

Categories are terms SERVPRO of San Diego East uses to appropriately mark what processes need to occur during remediation. The categories are classified in three groups. Category 1, 2, and 3. 

Category 1: is water damage that is not contaminated. Some examples of category 1 is a pipe bursting, overflowing sinks, or defective appliances, and natural disasters. Toilet water can be considered category 1 if no chemicals are in the water and does not contain human waste.

Category 2: is water damage that carries waste products such as chemical, but does not contain human waste. Some examples are overflowing washing machine, dishwasher leaks from dish waste. Other examples would be water from aquariums or waterbeds.

Category 3: is water damage that is unsanitary it is also known as black water. This water most likely contains human waste. Some examples are sewage back-ups. 

Please make sure you call SERVPRO of San Diego East if you have any water damage.

For more information go to: Water Damage

What is the drying process?

12/31/2019 (Permalink)

Extreme water damage in commercial business hired by SERVPRO of San Diego East Extreme water loss in commercial business.

As some you may know SERVPRO of San Diego East is part of the SERVPRO Franchise. There are specific processes we follow as we believe this is the best method in accomplishing water loss. Here at SERVPRO of San Diego East we use state-of-the-art water removal equipment along with a drying process catered to best fit your home. So what exactly does the drying process look like? Here are a couple things to expect when water damage has struck your home.

The drying process begins with inspection of loss and source of water entry. Our goal is to stop water flow immediately to prevent additional water damage. Once the source of water has been established we begin moisture mapping. Moisture mapping is how SERVPRO keeps track of damp areas within your home. We keep track of this throughout the whole process. Then we bring in equipment to dry the moisture after a few days the damaged areas should be all dried up.

For more information go to: Drying and Dehumidification

Call SERVPRO of San Diego East at (619) 280-2377 for any of your water damage losses.

Before you Buy Make Sure to Check the Plumbing

11/19/2019 (Permalink)

Water bursting out of pipe in sink restroom Water bursting out of sink pipeline.

The weather is not typically a worrisome issue here in Southern California – unless it hits below 60 degrees Fahrenheit than we are experiencing cold weather. Well at least for those who have adapted to the warm weather. San Diego is well known for many attractions, but the locals know that the cost of living is high. The housing market has been increasing and there is no outlook of it ever declining. Due to the high population in San Diego, CA the demand for housing is consistently increasing. We recently had a customer purchase a home they were shocked to find multiple plumbing issues. Multiple spots of water surplus were located in various areas of their home. So how can you avoid this from occurring to you. Here are some plumbing tips you can take before purchasing a home that will save you in the long run. 

  • Have a professional check the sewer line to the street. 
  • Check the age of the water heater, if it is older than ten years it should be replaced. 
  • Check for leaks at the base of the toilet, a rocking toilet, flush each toilet to check there are no clogs. 
  • Determine the age of the pipelines. 
  • Check the pipeline you can see – check for discoloration. 
  • Turn on the water taps to check for rust. 
  • Test the water pressure by turning on all of the water faucets on at once. 
  • Also make sure there is sufficient water stream in the showers, bathrooms, and faucets. 

Older homes are more affordable and sometimes have unique character attached to them. And even with new homes – you are never to sure about the previous tenants care to their homes. Making sure you consider the tips above will save you from a lot of headaches and migraines. 

What To Do Until Help Arrives

8/19/2019 (Permalink)

A flooded kitchen after a large water loss. This kitchen and dining room has over 24 inches of water.

Over flowing toilet, sink back up, dish washer leak, broken line in refrigerator...the list can go on, but all these are probable causes for a water loss in your home or property. 

You have called your local SERVPRO and are now waiting for them to arrive, but what do you do until then?

SERVPRO of San Diego East has a very important rule we follow called the "1-4-8 Policy."  

Which is to contact the property owner within 1 hour of the First Notice of Loss, be on site within 4 hours, and contact the Insurance Carrier within 8 hours.

For some that may be too little time depending on the loss, so what should you do until then? 

The first thing we recommend at SERVPRO of San Diego East, is turn off the water to your home or property.

Next we would always recommend to store all valuables in safe places, as to not get them damaged in water. 

Moving furniture around is always important as well!

Once SERVPRO of San Diego East arrives we can take care of the rest!

Large Kitchen Loss

8/12/2019 (Permalink)

Our Senior Technician clearing debris. Our Senior Technician, removing the wet layers of flooring.

This particular customer had a very large water loss in her kitchen. She had custom fitted refrigerator, which cost upwards of $5,000. The refrigerator had a slow hose leak, which was not noticed for awhile. 

She noticed that her tile floors around the refrigerator and dish washer where wet. She would mop it up, only to notice that a few days later it was wet again.    

Our SERVPRO of San Diego East technicians located the leak and where able to locate the cause of loss. Our team had to call in the original company that installed the refrigerator, and our now working towards the demolition of the kitchen. 

The water permeated 3 layers of flooring: Tile and grout, wood flooring under the tile, and the cement under the wood flooring. 

We are currently working to get the kitchen dry and make it look "Like it never even happened."

Did you know that one of the cheapest pieces on a toilet can cause the most expensive damage?

7/1/2019 (Permalink)

A bathroom whose ceiling has collapsed. No matter how large the loss, SERVPRO of San Diego East can handle it!

Did you know that one of the cheapest pieces on a toilet can cause the most expensive damage? 

The toilet supply line refills the tank after every flush. What connects them is a small plastic washer that stops any water from leaking. 

These washers can cost anywhere from three to six  dollars, and should be changed every three to five years. Unfortunately this is such a small piece that many property owners forget to replace them, and after awhile, due to water pressure these washer crack and break. 

This is a downstairs toilet, above this restroom is another restroom, where the plastic washer broke in the middle of the night. Water poured out for over 6 hours, until the floor collapsed on top of the 1st floor bathroom.

Moral of the story? Change the plastic washer in your toilet!

Did you know that concrete floors are susceptible to water damage?

6/21/2019 (Permalink)

Containment on a cement floor.  SERVPRO of San Diego East knows how to handle water and flood damage!

Did you know that concrete floors are susceptible to water damage as well? 

Concrete can be damaged by fire, water, bacterial corrosion, calcium leaching, physical damage and chemical damage, in turn concrete loses it strength and begins to crack.

This customer called us right in time after a huge water loss and our team was able to save the concrete slab by creating a tent over the moist concrete, the technicians first measured out and cut 3 separate plastic pieces and then secured it to the floor with tape. 

They then ran a dehumidifier into the tent, this helped with the concrete's drying process. 

After 2 days the slab was dry and no cracking occurred to the concrete! 

Remember to call SERVPRO of San Diego East if you ever have any type of water loss!